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Dianne Ardid, Hotel Receptionist

Dianne Ardid

Hotel Receptionist·MetropolitanHotelLLC

United Arab Emirates

Bachelor's degree, Criminology

Work experience

Total years of experience: 5 years, 11 months

Hotel Receptionist

May 2024 - May 2026

MetropolitanHotelLLC

Dubai, United Arab Emirates

May 2024 - May 2026

Welcome and assist guests in a professional and friendly
manner
Handle inquiries, bookings (online, phone, and walk-ins), and
scheduling
Manage check-in/check-out and process payments accurately
Upsell spa services, packages, and hotel-related bookings
Maintain accurate booking systems and guest records in
recreational department
Coordinate with Accountsto ensure correct billing and payment
posting
Assist in dailysales reports and reconciliation
Coordinate with Salesto support promotions and upselling
strategies

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

admin secretary receptionist

September 2023 - April 2024

Light Shine Middle East

Dubai, United Arab Emirates

September 2023 - April 2024

Responsible for managing front desk operations, receiving and
issuing delivery invoices, and handling incoming and outgoing
documents related to safety equipment.
Performs administrative tasks such as data entry, filing, and
record keeping.
Coordinates with suppliers and internal departments to ensure
accurate invoice processing and timely delivery updates.
Maintains organized records and supports daily office operations
with efficiency and accuracy.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Safety

Administrative Officer

January 2022 - January 2023

TheBestRenalCareInc.

Batangas, Philippines

January 2022 - January 2023

Responsible for managing patient registration, appointment
scheduling, and medical records.
Handles billing, documentation, and coordination with clinical
staffto ensure smooth dailyoperations.

Company industry:
Medical & Healthcare Equipment
Job role:
Administration

CONTACTTRACER

January 2019 - January 2021

DepartmentofInteriorandLocalGovernment

Batangas, Philippines

January 2019 - January 2021

Collect and record accurate data for reporting to the LGU and
health authorities
Coordinate with barangayofficials, health workers, and local
agencies. Educate the public on safety protocols, isolation, and
prevention measures
Ensure confidentiality and proper handling ofsensitive health
information. Interview confirmed positive cases (especially
COVID-19) to identifyclose contacts.

Company industry:
Social Services

Education

BatangasStateUniversity

January 2019

January 2019

Bachelor's degree, Criminology

Philippines

GPA (rating): Very good

GPA (rating): Very good

Skills

Receptionist
Expert
Receptionist
Expert
Front Office
Expert
Front Office
Expert
Target Oriented
Expert
Target Oriented
Expert
Preparation
Expert
Preparation
Expert
calendar and meeting management
Expert
calendar and meeting management
Expert
Invoice Processing
Expert
Invoice Processing
Expert
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
BOOKING SALES
Intermediate
BOOKING SALES
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
Cashiering
Expert
Cashiering
Expert
Teamwork
Expert
Teamwork
Expert
Administration
Expert
Administration
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Sales
Expert
Sales
Expert
Management
Expert
Management
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert

Languages

English

Intermediate

Tagalog

Native Speaker

Training and Certifications

Certifications
National Police Commissions Examination
Criminologist Licensure Examination
National Police Commissions Examination
Criminologist Licensure Examination

Hobbies and interests

Walking