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Dua Aburuman, Senior Operations & Contracts Specialist

Dua Aburuman

Senior Operations & Contracts Specialist·Ruman & Associates, Ltd.

United States

Master's degree, Business Management

Work experience

Total years of experience: 9 years, 7 months

Senior Operations & Contracts Specialist

January 2025 - Present

Ruman & Associates, Ltd.

Illinois, United States

January 2025 - Present

• Lead operations and contract workflows across healthcare and professional
service clients
• Oversee client onboarding, contracts, and administrative processes to
ensure efficiency and compliance
• Manage vendor coordination and procurement activities, ensuring timely
delivery and service alignment
• Maintain and optimize documentation and reporting systems to improve
workflow efficiency
• Track KPIs and implement process improvements to enhance operational
performance
Company industry:
Accounting

Project & Contracts Specialist (Government Program Support)

January 2024 - January 2025

United States Embassy

Amman, Jordan

January 2024 - January 2025

• Supported operations for a $12M Department of Defense program in an
international environment
• Managed schedules, deliverables, and documentation across cross
functional and global stakeholders
• Facilitated coordination between leadership, program teams, and
government entities
• Supported procurement tracking and contract compliance processes
Company industry:
Military & Defense

Contracts Manager (Government & Defense Programs)

January 2022 - January 2024

Chemring Energetic Devices

Downers Grove, United States

January 2022 - January 2024

• Managed government and defense contracts across aviation and aerospace
programs, including collaboration with major industry partners and U.S.
military branches
• Oversaw full contract lifecycle including compliance, execution, and
documentation
• Partnered with legal, finance, and operations teams to ensure contract
alignment and regulatory compliance
• Coordinated deliverables, timelines, and stakeholder communication across
multiple high-value programs
• Supported procurement and vendor management activities aligned with
contract requirements
Company industry:
Aerospace

Product & Project Manager (SaaS & Manufacturing Solutions)

January 2019 - January 2022

Mitutoyo America Corporation

North Aurora, United States

January 2019 - January 2022

• Managed SaaS product launches, increasing market adoption by
20%.
• Developed pricing models & strategic plans, driving a 15%
revenue increase.
• Collaborated with IT & Finance on SaaS-based HR & Payroll system
deployments, ensuring seamless financial integrations.
Company industry:
Manufacturing

Account Coordinator

January 2015 - January 2017

IQVIA

Chicago Loop, United States •Hybrid

January 2015 - January 2017

• Managed healthcare client accounts and supported onboarding and
account management processes
• Maintained CRM systems and tracked client interactions and deliverables
• Assisted with reporting and performance tracking
Company industry:
Other Healthcare Services

Education

University of Illinois Urbana

December 2020

December 2020

Master's degree, Business Management

United States

University of Illinois

December 2013

December 2013

Bachelor's degree, Psychology

United States

Glenbard East High School

June 2008

June 2008

Diploma, High School Diploma

United States

Skills

Account Management

Expert

Data Analysis

Expert

Project Management

Expert

Product Development

Expert

Negotiation

Expert

Project Management

Intermediate

Contract Management

Expert

STRATEGIC LEADERSHIP

Expert

CONTRACT NEGOTIATION

Intermediate

SOFTWARE AS A SERVICE SAAS

Intermediate

HEALTHCARE SERVICES

Intermediate

BUSINESS OPERATIONS

Expert

FINANCIAL ANALYSIS

Intermediate

AGILE METHODOLOGY

Intermediate

LEADERSHIP

Expert

COORDINATING

Expert

MS Project

Expert

SALES

Expert

ADOBE STREAMLINE

Expert

BUDGETING

Expert

COMPETITIVE

Expert

DATABASE ADMINISTRATION

Expert

FINANCIAL

Expert

FORECASTING

Expert

INVENTORY MANAGEMENT

Expert

MARKET PLANNING

Expert

MARKETING

Expert

Operation

Intermediate

Supply Chain Management

Intermediate

Negotiation

Expert

Marketing Management

Intermediate

Marketing Strategy

Expert

Administration

Expert

SAP

Intermediate

Excel

Expert

D365

Expert

Sales Management

Expert

COMPLIANCE REPORTING

Intermediate

COMPONENT SERVICES

Intermediate

CONTRACT LIFECYCLE MANAGEMENT

Intermediate

CROSS FUNCTIONAL COORDINATION

Intermediate

FOOD SECURITY

Intermediate

OPERATIONS

Intermediate

PROCUREMENT

Intermediate

VENDOR MANAGEMENT

Intermediate

Languages

English

Native Speaker

Arabic

Native Speaker

Training and Certifications

Training
project management professional
project management institute
Jul 2023