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Dua Aburuman, Senior Operations & Contracts Specialist

Dua Aburuman

Senior Operations & Contracts Specialist·Ruman & Associates, Ltd.

United States

Master's degree, Business Management

Work experience

Total years of experience: 9 years, 6 months

Senior Operations & Contracts Specialist

January 2025 - Present

Ruman & Associates, Ltd.

Illinois, United States

January 2025 - Present

• Lead operations and contract workflows across healthcare and professional
service clients
• Oversee client onboarding, contracts, and administrative processes to
ensure efficiency and compliance
• Manage vendor coordination and procurement activities, ensuring timely
delivery and service alignment
• Maintain and optimize documentation and reporting systems to improve
workflow efficiency
• Track KPIs and implement process improvements to enhance operational
performance

Company industry:
Accounting

Project & Contracts Specialist (Government Program Support)

January 2024 - January 2025

United States Embassy

Amman, Jordan

January 2024 - January 2025

• Supported operations for a $12M Department of Defense program in an
international environment
• Managed schedules, deliverables, and documentation across cross
functional and global stakeholders
• Facilitated coordination between leadership, program teams, and
government entities
• Supported procurement tracking and contract compliance processes

Company industry:
Military & Defense

Contracts Manager (Government & Defense Programs)

January 2022 - January 2024

Chemring Energetic Devices

Downers Grove, United States

January 2022 - January 2024

• Managed government and defense contracts across aviation and aerospace
programs, including collaboration with major industry partners and U.S.
military branches
• Oversaw full contract lifecycle including compliance, execution, and
documentation
• Partnered with legal, finance, and operations teams to ensure contract
alignment and regulatory compliance
• Coordinated deliverables, timelines, and stakeholder communication across
multiple high-value programs
• Supported procurement and vendor management activities aligned with
contract requirements

Company industry:
Aerospace

Product & Project Manager (SaaS & Manufacturing Solutions)

January 2019 - January 2022

Mitutoyo America Corporation

North Aurora, United States

January 2019 - January 2022

• Managed SaaS product launches, increasing market adoption by
20%.
• Developed pricing models & strategic plans, driving a 15%
revenue increase.
• Collaborated with IT & Finance on SaaS-based HR & Payroll system
deployments, ensuring seamless financial integrations.

Company industry:
Manufacturing

Account Coordinator

January 2015 - January 2017

IQVIA

Chicago Loop, United States Hybrid

January 2015 - January 2017

• Managed healthcare client accounts and supported onboarding and
account management processes
• Maintained CRM systems and tracked client interactions and deliverables
• Assisted with reporting and performance tracking

Company industry:
Other Healthcare Services

Education

University of Illinois Urbana

December 2020

December 2020

Master's degree, Business Management

United States

University of Illinois

December 2013

December 2013

Bachelor's degree, Psychology

United States

Glenbard East High School

June 2008

June 2008

Diploma, High School Diploma

United States

Skills

Account Management
Expert
Account Management
Expert
Data Analysis
Expert
Data Analysis
Expert
Project Management
Expert
Project Management
Expert
Product Development
Expert
Product Development
Expert
Negotiation
Expert
Negotiation
Expert
Project Management
Intermediate
Project Management
Intermediate
Contract Management
Expert
Contract Management
Expert
STRATEGIC LEADERSHIP
Expert
STRATEGIC LEADERSHIP
Expert
CONTRACT NEGOTIATION
Intermediate
CONTRACT NEGOTIATION
Intermediate
SOFTWARE AS A SERVICE SAAS
Intermediate
SOFTWARE AS A SERVICE SAAS
Intermediate
HEALTHCARE SERVICES
Intermediate
HEALTHCARE SERVICES
Intermediate
BUSINESS OPERATIONS
Expert
BUSINESS OPERATIONS
Expert
FINANCIAL ANALYSIS
Intermediate
FINANCIAL ANALYSIS
Intermediate
AGILE METHODOLOGY
Intermediate
AGILE METHODOLOGY
Intermediate
LEADERSHIP
Expert
LEADERSHIP
Expert
COORDINATING
Expert
COORDINATING
Expert
MS Project
Expert
MS Project
Expert
SALES
Expert
SALES
Expert
ADOBE STREAMLINE
Expert
ADOBE STREAMLINE
Expert
BUDGETING
Expert
BUDGETING
Expert
COMPETITIVE
Expert
COMPETITIVE
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
FINANCIAL
Expert
FINANCIAL
Expert
FORECASTING
Expert
FORECASTING
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
MARKET PLANNING
Expert
MARKET PLANNING
Expert
MARKETING
Expert
MARKETING
Expert
Operation
Intermediate
Operation
Intermediate
Supply Chain Management
Intermediate
Supply Chain Management
Intermediate
Negotiation
Expert
Negotiation
Expert
Marketing Management
Intermediate
Marketing Management
Intermediate
Marketing Strategy
Expert
Marketing Strategy
Expert
Administration
Expert
Administration
Expert
SAP
Intermediate
SAP
Intermediate
Excel
Expert
Excel
Expert
D365
Expert
D365
Expert
Sales Management
Expert
Sales Management
Expert
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
COMPONENT SERVICES
Intermediate
COMPONENT SERVICES
Intermediate
CONTRACT LIFECYCLE MANAGEMENT
Intermediate
CONTRACT LIFECYCLE MANAGEMENT
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
FOOD SECURITY
Intermediate
FOOD SECURITY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate

Languages

English

Native Speaker

Arabic

Native Speaker

Training and Certifications

Training
project management professional
project management institute
Jul 2023