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Essam Ahmed, Head of Organizational Performance

Essam Ahmed

Head of Organizational Performance ·Confidential ...

Saudi Arabia

Master's degree, MBA in Business Administration

Work experience

Total years of experience: 21 years, 8 months

Head of Organizational Performance

April 2022 - Present

Confidential ...

Khobar, Saudi Arabia

April 2022 - Present

• Performance Management System: Developed and implemented a comprehensive performance management system that aligns performance goals with organizational strategy.
• KPI Framework: Designed and implemented a comprehensive KPI framework and dashboards for monitoring and analyzing performance metrics.
• Awareness Programs: Conducted awareness programs to communicate the company’s mission, vision, strategic objectives, and performance management system.
• Compensation Systems: Implemented a comprehensive bonus payout, incentive scheme, and performance-based compensation system to enhance employee motivation.
• Cultural Initiatives: Led the implementation of organizational culture initiatives, including the McKinsey Organizational Health Index (OHI), to improve workplace culture.
• Core Values Communication: Developed and communicated core values that align with the company’s mission and strategic objectives.
• Integration into HR Processes: Integrated core values into Human Capital processes, including recruitment and performance management.
• Feedback and Recognition: Established feedback mechanisms and recognition programs to monitor and reinforce company core values.
• Organizational Structure Reviews: Conducted periodic reviews of the organizational structure to ensure alignment with corporate strategic drivers and objectives.
• Career Development: Contributed to the design of career development, succession planning, and promotion processes to foster employee growth.
• Training Programs Management: Efficiently planned and managed annual training programs to enhance employee skills and capabilities.
• Talent Identification: Identified and supported talented employees, resulting in the creation of a talent pool for future growth and development.
• Induction Programs: Successfully conducted induction programs for new joiners to facilitate smooth onboarding.

Company industry:
Motor Vehicle Passenger Transport
Job role:
Human Resources and Recruitment

Organizational Performance Manager

September 2020 - April 2022

Private

Khobar, Saudi Arabia

September 2020 - April 2022

Company industry:
Retail & Wholesale

Performance Management Supervisor

September 2017 - September 2020

Private

Khobar, Saudi Arabia

September 2017 - September 2020

Company industry:
Retail & Wholesale
Job role:
Management

Training & Performance Development Section Head

December 2015 - September 2017

ALYAUM Holding Group for Press, Printing & Publishing

Khobar, Saudi Arabia

December 2015 - September 2017

• Oversaw Training & Performance Development for a team of 600+ employees, resulting in enhanced skills and improved performance.
• Managed training programs and budgets, optimizing resource allocation and utilization.
• Customized training initiatives based on Training Needs Analysis (TNA), maximizing training effectiveness.
• Developed and implemented a Post Training Assessment tool, enabling accurate evaluation of training outcomes.
• Successfully implemented performance appraisal processes for over 7 years, driving continuous improvement.
• Created a comprehensive Competencies Dictionary, standardizing competency assessment across the organization.
• Designed a Job Grading structure, streamlining talent management and career progression.
• Established Key Performance Indicators (KPIs) to measure the effectiveness of HR procedures.
• Implemented HR transformation projects in alignment with organizational goals, driving positive change.

Company industry:
Media Production
Job role:
Human Resources and Recruitment

HR System Administrator

January 2011 - December 2015

ALYAUM Holding Group for Press, Printing & Publishing

Khobar, Saudi Arabia

January 2011 - December 2015

• Managed MenaITech HR App, ensuring smooth operations.
• Implemented HR strategies, processes, and systems, boosting efficiency.
• Installed HR and payroll systems, improving data management.
• Trained HR system staff, enhancing proficiency.

Company industry:
Media Production
Job role:
Human Resources and Recruitment

Administrative Assistance

November 2007 - January 2011

ALYAUM Holding Group for Press, Printing & Publishing

Khobar, Saudi Arabia

November 2007 - January 2011

• Facilitated seamless coordination between the General Director Assistant and all departments, ensuring effective communication and
collaboration throughout the organization.

Company industry:
Media Production
Job role:
Secretarial

Executive secretary - Help Desk Coordinator

October 2004 - November 2007

Hemaia Group For Money Transferring & ATM replenishment

Khobar, Saudi Arabia

October 2004 - November 2007

• Provided comprehensive support to the Executive Vice Manager, resulting in the successful implementation of streamlined strategic administrative techniques.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Administration

Education

Open University Malaysi

May 2014

May 2014

Master's degree, MBA in Business Administration

Bahrain

Open University Malaysi

February 2014

February 2014

Higher diploma, Executive Diploma in General Management

Bahrain

Al-Ahgaff -University

October 2011

October 2011

Bachelor's degree, Bachelor in Computer Science

Yemen

Skills

HRIS
Expert
HRIS
Expert
Proficient in Microsoft Office and Microsoft Project
Expert
Proficient in Microsoft Office and Microsoft Project
Expert
Leadership, Team Building, Synergy, Creative Problem Solving, Communication, Analytical Skills
Expert
Leadership, Team Building, Synergy, Creative Problem Solving, Communication, Analytical Skills
Expert
Business Development, Scheduling & Planning, Performance Management
Expert
Business Development, Scheduling & Planning, Performance Management
Expert
Professional Networking,Optimum Resource Allocation, Business Correspondance, Transaction Monitoring
Expert
Professional Networking,Optimum Resource Allocation, Business Correspondance, Transaction Monitoring
Expert
Employee Training/Development Programs, Procedural Evaluation, Documentation Management & Archiving
Expert
Employee Training/Development Programs, Procedural Evaluation, Documentation Management & Archiving
Expert
Conflict/Claims Resolution, Customer Satisfaction, Technical Guidance, Target Achievement
Expert
Conflict/Claims Resolution, Customer Satisfaction, Technical Guidance, Target Achievement
Expert
Management Reporting, Workflow Solutions, Competitor/Industry Analysis, Operation Coordination
Expert
Management Reporting, Workflow Solutions, Competitor/Industry Analysis, Operation Coordination
Expert
Analytical Ability, Critical Thinking, Decision Making and Problem Solving, Time Management
Expert
Analytical Ability, Critical Thinking, Decision Making and Problem Solving, Time Management
Expert
Data Analysis
Expert
Data Analysis
Expert
Culture Change
Expert
Culture Change
Expert
Performance Management
Expert
Performance Management
Expert
Leadership
Expert
Leadership
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
BOOSTING
Expert
BOOSTING
Expert
CAREER DEVELOPMENT
Expert
CAREER DEVELOPMENT
Expert
COLLABORATION
Expert
COLLABORATION
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
COMPETENCY ASSESSMENT
Expert
COMPETENCY ASSESSMENT
Expert
HUMAN CAPITAL
Expert
HUMAN CAPITAL
Expert
ORGANIZATIONAL STRUCTURE
Expert
ORGANIZATIONAL STRUCTURE
Expert
SUCCESSION PLANNING
Expert
SUCCESSION PLANNING
Expert
GRADING (LANDSCAPE)
Expert
GRADING (LANDSCAPE)
Expert
Leadership
Intermediate
Leadership
Intermediate
HRIS
Expert
HRIS
Expert
HR Solutions
Expert
HR Solutions
Expert
Operations Management
Expert
Operations Management
Expert
Administrative Support
Expert
Administrative Support
Expert
Business Development
Expert
Business Development
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
Certified Balanced Scorecard Management System Professional
Aug 2022
Certified Employee Performance Management
Jul 2021
Certified KPI Professional
Jun 2020
Change Management Certification Program
Nov 2019

Training
Managing Strategy and Key Performance Indicators (KPIs)
Al Faisal University - Training Centers Training center and Community service
Nov 2014
Work Procedures Facilitating
Al-Yaum Training Center
Jun 2014
Management skills for supervisors
Al-Yaum Training Center
Jun 2014
Mini MBA : Human Resources Managment
Clear Vision
Dec 2013
Customer Service
Al-Yaum Training Center
Apr 2013
Project Management Fundamentals
Al Khaleej Training
Feb 2013
Microsoft Excel 2007 - LEVEL 2
New Horizon Institute
Feb 2010
General English – Level 4
King Fahd University
Feb 2011
Executive Secretary Advanced
AL Sharqia Chamber
Jun 2008
General English – Level 3
King Fahd University
Dec 2009
Creative Thinking
Al-Yaum Training Center
Jan 2012
Job Analysis & Job Descriptions
Saudi HR Development
Mar 2013
Work Procedures Facilitating
Al-Yaum Training Center
Jun 2012
Microsoft Excel 2007 (Advanced)
New Horizon Institute
Jun 2011
Job Analysis/ Employment /Performance Evaluation
Al-Yaum Training Center
Jun 2012
Microsoft Project 2007 -LEVEL 1 & 2
New Horizon Institute
Aug 2009
Internal Audit (ISO 9001:2008 )
Al-Yaum Training Center
Jan 2012