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Dijo Jose, Regional Sales Manager - SAAS Solutions

Dijo Jose

Regional Sales Manager - SAAS Solutions·Industry Networks

United Arab Emirates

Master's degree, Computer And Systems Engineering

Work experience

Total years of experience: 21 years, 10 months

Regional Sales Manager - SAAS Solutions

December 2021 - Present

Industry Networks

Dubai, United Arab Emirates

December 2021 - Present

Responsible for presenting and selling Enterprise CRM Suite for business intelligence and sales workflow management across assigned
territories in the MENA.
- Generating leads by contacting potential prospects to introduce the company and products
- Understanding customer requirements and presenting solutions based on BNC Enterprise CRM offerings
- Delivering powerful product presentations
- Working closely with the Functional/technical leads for custom design requirements and product enhancements
- Working closely with the inside sales and marketing teams to generate leads
- Selling SaaS CRM licenses & professional services under the company's strategies.
- Actively participating in social media marketing and events
- Qualifying customers through primary and secondary research
- Maintaining detailed records of customer information and all customer interactions in internal CRM
- Meeting targets for sales and marketing campaigns
- Hunt and appoint channel partners in various regions, and involve them in opportunities.

Company industry:
IT Services
Job role:
Sales

Regional Sales Head

January 2020 - November 2021

Providian Global Solutions

Dubai, United Arab Emirates

January 2020 - November 2021

- Responsible for generating annual Sales revenue for Infor Cloudsuite and Sage services offering across the Middle East and Africa.
- Consultative new sales and account management for Infor Cloudsuite, Sage, Azure Cloud, BI, and BOT/ODC practices
- Executed large Tenders, RFPs, and RFQs, as well as pre-tender discussions with numerous bidders to sketch out solutions.
- Developed a strategic, consistent, and personalized customer experience with business executives and CXOs in the Middle East and Africa
- Managing a $20M+ pipeline of medium and large business accounts
- To meet quarterly and annual revenue targets, create and manage a funnel that is three times the quarterly forecast.
- Executes and owns multi-million dollar tenders, RFPs, and RFQs for technical and commercial approvals.
- Selling professional services under the company's and OEM's strategies, as well as expanding the services portfolio
- Healthy cash flows were planned and implemented - Successful sales tactics were built, owned, and delivered.
- Forecast and design annual sales quotas for areas and territories, as well as estimate expected sales volume and profit for existing and new
services, to set and achieve sales goals.
- Create effective sales campaigns by utilizing distributors, OEMs, social media, events, and mailers, among other things...
- Resolving client service delivery challenges, including escalations through the project governing bodies (steering committees)
- Managed and trained a competitive inside sales team as well as account managers for products and services.
- Responsible for managing go-to-market strategies & marketing activities

Company industry:
IT Services
Job role:
Sales

Partner & Business Head

January 2019 - December 2019

Aplica Tech Global

Dubai, United Arab Emirates

January 2019 - December 2019

- Establish and lead a new Microsoft Technologies startup in Dubai.
- Responsible for Managing P/L, Business development, and marketing strategies around ATG offerings
- Consultative new sales and account management for Microsoft Dynamics 365, Azure Cloud, BI, Software development, and BOT/ODC practices
- Responsible for complete sales cycle from opening a lead, taking initial requirements from the customers, making presentations/demos,
negotiation and closing deals.
- New sales are managed through forecasting, account resource allocation, account strategy, and planning.
- Build and maintain a funnel that is 3x the quarterly forecast to meet quarterly and annual revenue targets.
- The development of trust, rapport, and business relationships with stakeholders and the C-suite audience was a top priority.
- Managed and trained a team of top-performing inside salespeople and account managers.
- SOPs for sales and presales procedures were developed and actively engaged in the development of SOPs for the delivery and support teams.
- Create presentations and sales proposals that articulate our clients' value propositions.
- Driven sales presentation under the company's strategies
- Formalized quick sales strategies for SMB, SME, and Enterprise accounts that guarantee monthly cash flow
- Successfully managed go-to-market strategies, trade shows, campaigns, and digital marketing for assigned territories.

Company industry:
IT Services
Job role:
Sales

REGIONAL SALES MANAGER

June 2007 - December 2018

GTFS LLC ( BIN ZAYED GROUP COMPANY)

Dubai, United Arab Emirates

June 2007 - December 2018

- Responsible for achieving overall sales targets defined around GTFS offerings.
- Consultative new sales and account management for Microsoft Dynamics 365, Azure Cloud, software development, and BOT/ODC practices
- Identify new business opportunities for medium and large accounts through cold calls, referrals, and networking.
- Responsible for complete sales cycle from opening a lead, taking initial requirements from the customers, making presentation/demos,
negotiation and closing deals.
- In a highly competitive environment, increased revenue by 25% year on year and profit by 15% by focusing on the less price-sensitive
customer segment that values services.
- Customer satisfaction was increased from 60% to 90% in a short period of time, and business revenue from major accounts increased by 30%.
- Established strong relationships with clients' stakeholders in order to generate $1 million in recurring annual revenue from key accounts.
- Managed and trained a team of top-performing inside salespeople and account managers.
- Maintaining a positive relationship with C-suite executives and decision-makers while providing technology consulting services
- Executed large Tenders, RFPs, and RFQs, as well as pre-tender discussions with numerous bidders to sketch out solutions.
- Follow up on the sales pipeline to ensure timely decision-making by addressing bottlenecks in the decision-making process.
- Worked closely with Microsoft PAM and PTS to update and close sales pipelines.
- To balance the demand for high-value project execution, developed and implemented lucrative internal costing models and risk analyses.
- Responsible for managing marketing activities -Trade exhibitions, vendor events, webinars, email campaigns, and social media

Company industry:
IT Services
Job role:
Sales

Product Sales Specialist - Dev Tools

June 2006 - June 2007

Arvato India (Client: MICROSOFT CORPORATION INDIA PVT LTD, INDIA )

Gurgaon, India

June 2006 - June 2007

- In charge of generating $22 million in annual revenue for Microsoft Developer Tool Products in West and South India.
- Setting up and managing a successful team of channel Partners to achieve customer satisfaction (CSAT) goal of > 80%.
- In charge of generating customer opportunities through cold calling, campaigns, up-sell, cross-sell, and Go-to-Market techniques.
- By leveraging numerous campaigns and promotions through channel partners, the territory was able to generate a 25% increase in revenue
and a 25% increase in client billings.
- Increase customer and partner satisfaction by understanding customer needs, responding to customer issues, integrating partners into the
process, and developing relationships with key customer contacts.
- Complex sales cycles were managed, and CXO level executives were engaged to discuss and illustrate the value of products.
- Internally collaborating with Licensing Specialists, PTS, PAM, partners, sub-distributors, and national distributors on the ongoing opportunity
management, solution proposals, and regular customer engagements.
- Facilitating funnel management and documenting account plans with the top 100 accounts in the region
- Participated in the training of account managers and the Inside Sales Engine at Tier 1 and Tier 2 Partner Segment for all territories.
- Collaboration with the Software Asset Management Team and Microsoft product leads to generate additional revenue in the region.

Company industry:
IT Services
Job role:
Sales

BUSINESS DEVELOPMENT MANAGER

April 2004 - December 2005

MINOR INFORMATION MANAGEMENT SERVICES PVT LTD

India

April 2004 - December 2005

- New Business Development for ITES Corporate training offerings
- Team Handling (5-member sales Team) and liaising with Technical Team
- Accountable for overall topline and gross margin
- Build responses to RFPs and RFQs in coordination with the technical team
- New account acquisition and cross-selling within existing accounts
- Engaged with C-level executives to discuss and demonstrate the value of Microsoft Products and service offerings
- Manage Business alliance with solution vendors and service providers
- Vendor management and alliances
- Organized events / tradeshows for demand generation / service promotions

Company industry:
IT Services
Job role:
Sales

Education

Bangalore University

January 2002

January 2002

Master's degree, Computer And Systems Engineering

India

MCA - MASTERS IN COMPUTER SCIENCE

Mahatma Gandhi University (kottayam)

June 1999

June 1999

Bachelor's degree, Computer And Systems Engineering

India

GPA (percentage): 73%

GPA (percentage): 73%

- BCA - Bachelors in Computer Application.

Skills

Key Account Management
Expert
Key Account Management
Expert
Channel Sales
Expert
Channel Sales
Expert
B2B Sales
Expert
B2B Sales
Expert
Microsoft Dynamics
Expert
Microsoft Dynamics
Expert
Solution Selling
Expert
Solution Selling
Expert
ERP CRM
Expert
ERP CRM
Expert
Cloud Computing
Expert
Cloud Computing
Expert
Channel Partners
Expert
Channel Partners
Expert
Microsoft Dynamics
Expert
Microsoft Dynamics
Expert
Solution Selling
Expert
Solution Selling
Expert
C
Expert
C
Expert
SALES
Expert
SALES
Expert
ACCOUNT MANAGEMENT
Expert
ACCOUNT MANAGEMENT
Expert
BALANCE
Expert
BALANCE
Expert
CLOSING
Expert
CLOSING
Expert
COMPETITIVE
Expert
COMPETITIVE
Expert
CONSULTING
Expert
CONSULTING
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
DECISION MAKING
Expert
DECISION MAKING
Expert

Social profiles

Languages

English

Native Speaker

Training and Certifications

Training
Microsoft dynamics
online
Jun 2019

Hobbies and interests

internet surfing