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Dilip Roy, Senior hostess

Dilip Roy

Senior hostess

bateel

Location
United Arab Emirates - Dubai
Education
High school or equivalent, Advanced level
Experience
11 years, 10 Months

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Work Experience

Total years of experience :11 years, 10 Months

Senior hostess at bateel
  • United Arab Emirates - Dubai
  • My current job since August 2012

Enters and process customer orders
Manage service, product, billing enquiries and computers
Recommends service and product option to meet customer needs
Provides detailed information on service and product to customers
Manages product shipping issues
Take stock inventory
Receive and process cash, check, credit card and other currency
Interact with diverse customer based in person and keep telephonically
Provides ongoing support to customers

Education

High school or equivalent, Advanced level
  • at Harishchandra national high school
  • January 2009

Passed GCE O/lL exam with 3 excellent pass,2 good pass and 4 credits Passed GCE A/L exam in commerce science

Specialties & Skills

Customer Focus
+Endorse 0
Energetic and dedicated to work
+Endorse 0
Ability to work under pressure
+Endorse 0
Knowledge in computer
+Endorse 0
Can easily write and speak English
+Endorse 0
Can easily adopt and learn new application and technologies
+Endorse 0

Languages

English
Expert
Hindi
Beginner
Arabic
Beginner

Memberships

School rugger caption
  • Caption
  • January 2009
Inter house sports meet
  • House caption
  • January 2010
Rugby club negombo youth
  • Win three
  • February 2008
School prefect team
  • Prefect
  • February 2009
School debate team
  • Team member
  • February 2009

Training and Certifications

Basic safety training (Training)
Training Institute:
Ministry of health in Dubai
Date Attended:
January 2012
Costumer service (Training)
Training Institute:
Bateel international Dubai UAE
Date Attended:
November 2012

Hobbies

  • Web serfing,playing games.reading books,