ديما قارصلي, Moderator - Customer Service

ديما قارصلي

Moderator - Customer Service

Game Power7 - Spacetoon Group

البلد
قطر - الدوحة
التعليم
بكالوريوس, Environment
الخبرات
2 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :2 years, 1 أشهر

Moderator - Customer Service في Game Power7 - Spacetoon Group
  • سوريا - دمشق
  • مارس 2011 إلى نوفمبر 2012

Moderator - Customer Service.
2011 -2012 Moderator Game Power 7 - Spacetoon
• Be able to handle and solve situations involving troublesome users with speed.
• Write topics and announcement to customers on behalf of the company.
• Contact the members and reply their complaints.
• Track and report unaccepted posts.

Game Adviser - Customer Service في Game Power 7 - Spacetoon Group
  • سوريا - دمشق
  • نوفمبر 2010 إلى مارس 2011

Game Adviser - Customer Service.
2010 -2011 Game Adviser Game Power 7
Damascus, Syria
Game Power 7 emerged as the first online gaming company in the Arab World.
• Provides exceptional and efficient customer services to patrons to the items shop.
• Possess a passion for video games from every genre.
• Ensure that all customers are acknowledged in a friendly communicating way.
• Ensure that every customer is thanked for shopping at our store.
• Listen, comprehend, and respond to customer comments or questions
• Show customers products that fit their needs, and ask for the sale.
• Ensure that customer complaints are handled quickly, effectively and courteously.

الخلفية التعليمية

بكالوريوس, Environment
  • في Damascus University
  • مايو 2014

Vital Environmental

Specialties & Skills

Customer Service
Enviromental
Online Gaming
Laboratory Analysis
Sales Online
Biology
CUSTOMER SERVICE
Laboratory

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

The art of customer car via online communication scripts. (الشهادة)
تاريخ الدورة:
February 2011
صالحة لغاية:
February 2011
Attendance Certificate (الشهادة)
تاريخ الدورة:
February 2011
صالحة لغاية:
February 2011