Dima Khalaf

Support the accounting department as needed.

• Manage day-to-day operations including logistics, staffing, QC, and reporting.
• Oversee the hiring & training of new employees.
• Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis
• Communicate effectively with other operations managers regarding risks, mitigation strategies, and success of project SLAs
• Troubleshoot & resolve technical and logistical issues

-Recruited, interviewed, and trained new employees.
-Assisted with opening new stores and creating weekly work schedules.
-Ensured district sales and customer quality goals were reached and exceeded and maintained monthly and quarterly sales increases in new activations, customer renewals.
-Receive orders and make sure to have them delivered to the customers.
-Send and track shipments and orders worldwide.

- Matched customers with products based on their needs and desires.