Customer Service Officer - Operational Department ,Commercial Lines
Abu Dhabi National Insurance Company
Total years of experience :14 years, 9 Months
1. issuing direct/ inward /Fronting policies
2. Dealing with Reinsurance company, Clients and Brokers
3. Submitting & negotiating quotation with the Client & Broker, in coordination with the Sales & Development team
4. Had experience with team works
5. tracking monthly production revenue
6. Advising client on the Risk Improvement & Risk Management.
7. Worked on developing " Fast Track Underwriting Unit" project
8. Worked on developing " E-cargo" project
7. Account Handler for specific Customers such as "GHQ Armed Forces ", National Bank of Abu Dhabi and Bin Hammoda Motors
1. issuing direct/ inward /Fronting policies
2. Submitting & negotiating quotation with the Client & Broker, in coordination with the Sales & Development team
3. Dealing with reinsurance companies / Brokers / Direct Clients
4. Preparing monthly renewals and Follow up with Clients and other insurance companies
5. tracking monthly production revenue
6. Advising client on the Risk Improvement & Risk Management.
7. had experience in predation for Tenders
7. had Experience in handling Claims
1. market analysis / research
2. preparing surveys on the key factors of a successful debate talk shows
3. pre-posting preparation for media programs and Adds
4. working on program improvement to increase popularity
5. preparing and planning new ideas in the media sector
1. Business development and acquisition of new projects in the segment of website development
2. The Responsibility as a project manager during conception and implementation of new business ventures
3. Providing consulting services and conduct client management independently
4. Development of business plans and financial cases for companies under foundation
5. Working with the PM to define, plan, document, and control the execution of projects for the organization
1. Network systems and routing
2. Connecting CISCO telephone
3. Updating Employees charts on the DB system
4. Software Installation & updates
5. Preparing Data presentation system for Meetings
Assistant
i had to leave the country due to bad political situations and terrorist threats to my family