Dimitra Partheniadou, CLINIC OPERATIONS MANAGER at Breast cancer clinic

Dimitra Partheniadou

CLINIC OPERATIONS MANAGER at Breast cancer clinic

REA MATERNITY HOSPITAL

Location
United Arab Emirates - Abu Dhabi
Education
High school or equivalent, none
Experience
29 years, 2 Months

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Work Experience

Total years of experience :29 years, 2 Months

CLINIC OPERATIONS MANAGER at Breast cancer clinic at REA MATERNITY HOSPITAL
  • Greece
  • My current job since April 2009

G. Xepapadakis MD, Ph.D, Breast Surgeon, Director of breast cancer clinic
Is a world class Breast cancer surgeon and one of the most famous in Europe. His clinic is the busiest clinic all over the country in private sector, serving more than 880 patients and performing 100 breast surgeries per month.

Achievements

 Managing a project for creating a system and a data base, liaising with doctors, programmers and statistic department, to log in all patient details, medical history and tests. It generates automated statistics and medical reports, increasing the efficiency of the employees in everyday routine and doctors in writing scientific studies. Now the database hosts the records of more than 21.000 patients.

 Improving the data access system of patient’s medical records that is used by the doctors in the Oncology meetings. Doctor can check patient’s data 300% faster and more efficient than before from a shared network.

 Transforming and designing all processes from manual paperwork to digital and computerized (medical documents, statistic charts and ISO paper documentation).

Responsibilities

• Assisting in Medical studies.
• Coordination of surgeries.
• Represent Breast Clinic in Administrative Hospital meetings.
• Full responsibility in organizing of all multidisciplinary oncology meetings (with 15 doctors).
• Maintaining positive work environment.
• Oversaw the recruitment and retention of staff.
• Improving the operational systems, processes and policies.

Admission's Department Coordinator at METROPOLITAN HOSPITAL (Private Hospital)
  • Greece
  • April 2005 to April 2009

• Coordinate and prioritize all the admissions including paper work procedures, bed units hospital’s capacity considering patient condition and disease. Reporting daily to the Manager.
• Handling discharge notice procedures.
• Checking patient’s coverage with the insurance companies. Filling insurance claims.
Handling routine correspondence.

Manager's PA Secretary at DIAGNOSTIC RESEARCH (Private Gynecologist and Radiologist Clinic)
  • Greece
  • April 2003 to December 2004

Supervisor of Diagnostic Center. Creation of statistic charts, data bases.

Private Secretary of Commercial Manager and Sales Manager. at NEOSET - SKOUROPOULOS (office furniture)
  • Greece
  • January 2002 to January 2003

Private Secretary of Commercial Manager and Sales Manager.

Secretary. Data recording and elaboration (Office 2000) at AKSION PUBLISHING
  • Other
  • August 2001 to January 2002

Data recording and elaboration (Office 2000)

Secretary Operation Department. at WINDFORCE MARITIME ENTERPRISES INC
  • Greece
  • July 2000 to August 2001

Ship's databases administrator and responsible for accounting system

Assistant Secretary of Commercial Manager. Tasks included the use of insurance applications on pc. at NIMA SA - Insurance and reinsurance brokers. Representatives of Lloyd's of London in Greece
  • Greece
  • August 1999 to February 2000

Tasks included the use of insurance applications on pc.

Secretary at PORTOLOS TUGS
  • Greece
  • January 1996 to January 1998

Preparing bills, invoices, keeping data and telephone calls.

Secretary at PAPADOPOULOS S.A. - Auto parts
  • Greece
  • January 1992 to January 1995

Preparing bills, invoices, keeping data and telephone calls.

Education

High school or equivalent, none
  • at 60th High School
  • June 1991

Specialties & Skills

Office Management
MS Office Automation
Medical Ethics
Flexibility
Healthcare Industry
PROFESSIONAL TYPING
EMPLOYEE TRAINING
POSITIVITY
LEADERSHIP
MEDICAL TERMINOLOGY
MANAGEMENT
STRESS MANAGEMENT
FLEXIBILITY
CONFIDENTIALITY
MICROSOFT OFFICE
INNOVATIVE IDEAS

Languages

Greek
Expert
English
Expert

Training and Certifications

Customer service in a medical environment and creation of strong bonds with patients (Training)
Training Institute:
Metropolitan Hospital
Date Attended:
January 2006
Duration:
12 hours
"Upgrading communicational skills and first class customer service" (Training)
Training Institute:
Metropolitan Hospital
Date Attended:
January 2005
Duration:
15 hours
Courses on PC use and on professional typing (Training)
Training Institute:
LondonComputerCouncil
Date Attended:
January 1993
Preparation Course for Microsoft Office User Specialist (MOUS) exam (Word, Excel, PowerPoint, Outloo (Training)
Training Institute:
ITEC (Microsoft certified technical education center)
Date Attended:
January 1998

Hobbies

  • SEWING & CRAFTING
    I sew baby goodies.
  • AIKIDO
    2 DAN SENSEI AKIDO MARTIAL ART