senior butler
Private company
مجموع سنوات الخبرة :9 years, 4 أشهر
I worked as waitress for Private member club in Dubai .
my job responsibilities were to provide perfect service to our members to know food and beverages in house . providing silver service standard follow rules and protocols for royals families .
Arranging flights, insurance and accommodation
Using a booking system to secure holidays, Collecting and processing payments, Advising clients on travel arrangements, e.g. visas and passports, Sending out tickets to clients, Keeping clients up to date with any changes, Dealing with complaints or refunds
Providing excellent service, taking orders, serving Food and Beverages, clean and prepare tables
Maintain good relations with cook in pantry,
Ensure proper delivery of orders according to time frame also ensure an enjoyable and elegant experience for guests
Knowledge of Food and Beverages
Engaging with guests experience
Always to be guests service oriented, taking orders, serving food, cleaning and preparing tables
Knowledge of Food and Beverages preparation, working quickly being organized and fast
Answering on the phone calls, making reservation
Greet customers and ascertain what each customer wants and needs.
Open and close cash registers, performing tasks such as counting money, separating charge slips, balancing cash and making deposits.
Cleaning shelves, handling complaints of customers
Maintain and manage store with cleanliness
I have completed studies in University of Economy in Tuzla, Bosnia and Herzegovina and specialized in Commercial Business from 2011