Quality Audit Supervisor
Jumia Egypt
Total years of experience :12 years, 11 Months
coming up with ideas for new products
market research
market research and segmentation
coming up with ideas and plans for new products
revising the monthly catalogue
following up on new products in the market, identifyng problems and solve them
attending to customer's questions and problems
handling frustrated customers and providing quality customer care
communicating new offers to customers
welcoming customers
answer their inquiry
solving customers problems through the phone or face to face
1) Summer training in My way (2006) : (Three months) as an operator. 2) Summer training in My way (2007) : (Three months) as a customer service. 3) Training as a Theatre Specialist at: - Ansaf serry - Secondary School. HelmietElZaitoun – Preparatory School. Intro to Human Resources Management course ICDL Certificate acquired