Abdulhaq Shana

The company specializes in quality management consulting, training, and implementation services, with a track record of success in serving over 300 satisfied clients across various industries.

The experienced team of consultants works closely with each client to develop customized solutions that meet their specific needs and help them achieve their quality management objectives. They have a deep understanding of quality management principles and practices, as well as a broad knowledge of industry-specific requirements.

Services provided include conducting internal audits, developing quality management systems, providing training and development programs, and assisting with the implementation of various standards and regulations. The company has received positive feedback from all its clients and helped many organizations across different industries achieve their quality management goals.

The company is committed to delivering high-quality services that exceed client expectations and help them achieve success. It takes pride in building long-term relationships with clients and providing ongoing support to help them continually improve their quality management practices.

In addition to consulting and training services, the company also offers a range of tools and resources to help organizations achieve their quality management objectives, including software solutions, templates, and guidance documents.

Overall, the company is dedicated to helping organizations achieve their quality management goals and has a strong reputation for delivering high-quality services and exceeding client expectations.

As the Quality Director for a fish meal and oil producer, my main responsibility was to ensure that our products met the required standards for export, and to obtain the necessary authorizations from the regulatory authorities to allow our operations to begin.

When I joined the company, I discovered that obtaining the required authorizations was proving to be a challenge, and that the process had been ongoing for over three years with little progress made.

To address this issue, I identified the specific requirements we needed to meet, and then developed a comprehensive plan that involved working closely with the regulatory authorities. This plan included a review of our operations to identify areas that required improvement, implementing a quality management system, and conducting regular audits to ensure we met the required standards.

I established strong relationships with the regulatory authorities and maintained regular communication to keep them informed of our progress and seek guidance when required. This allowed us to address any issues or concerns in a timely manner and ensure that our operations were fully compliant with the required standards.

Thanks to the hard work and dedication of our team, we were able to obtain the necessary authorizations to begin operations in just one year. This was a significant achievement, and allowed us to begin exporting our products to new markets, which resulted in increased revenue and growth opportunities.

As the Quality Director, I continued to monitor our processes, conduct regular audits, and address any issues or concerns in a timely manner, ensuring that our operations remained in compliance with the regulatory authorities.

Overall, my role as the Quality Director was critical in ensuring that our operations met the required standards for export, and that we obtained the necessary authorizations to allow our business to grow. Through strong leadership and teamwork, we were able to overcome the challenges we faced and achieve success in a relatively short period of time.

As the Quality Director for a fish company exporting products to European countries, my primary responsibility was to ensure that the products met the quality standards and regulations required for export. This involved developing, implementing, and maintaining a comprehensive quality management system (QMS) that met the requirements of the regulatory authorities.

To ensure compliance with the regulatory requirements, I liaised closely with the relevant authorities to maintain up-to-date knowledge of the regulations and any changes to them. This allowed me to ensure that our QMS was always in compliance with the latest regulatory requirements.

One of my key tasks was to oversee the quality control (QC) and laboratory teams, providing guidance and training to ensure that they had the necessary skills and knowledge to perform their roles effectively. I collaborated with them to establish testing protocols and to analyze test results to identify quality issues and to develop corrective actions. This involved using data analysis tools to monitor our performance and to develop action plans to improve our performance against key performance indicators (KPIs).

In addition to managing the day-to-day quality control operations, I was also responsible for managing the documentation required for export. This involved ensuring that all necessary paperwork was completed accurately and in a timely manner. I also liaised with the relevant authorities to ensure that our documentation met their requirements.

To ensure that our QMS was effective and efficient, I developed and implemented a risk-based approach to quality management. This involved identifying the potential risks associated with each product and the likelihood of these risks occurring. This approach helped to ensure that our quality control resources were focused on the products that posed the greatest risk to our business.

Another important aspect of my role was managing the relationship with our European customers. I worked closely with them to understand their quality requirements and to ensure that our products met those requirements. This involved conducting regular audits of our processes and facilities to ensure that they were meeting the required standards.

Overall, my role as the Quality Director was critical in ensuring that our products met the quality standards required for export to European countries. By developing and implementing a comprehensive QMS, managing the documentation required for export, and collaborating closely with the relevant authorities and our European customers, I was able to ensure that our products consistently met the required quality standards and regulations

As a Quality Manager for an Agricultural Society with a major supermarket as a client, my role was to ensure that the products met the required quality standards and specifications. My responsibilities included developing, implementing, and maintaining a comprehensive quality management system (QMS), including policies, procedures, and documentation. I was also responsible for ensuring compliance with relevant regulations, conducting internal audits, and facilitating external audits.
One of my key tasks was to manage the Quality Control (QC) and Laboratory teams, providing guidance and training to ensure that they had the necessary skills and knowledge to perform their roles effectively. I collaborated with them to establish testing protocols and to analyze test results to identify quality issues and to develop corrective actions. I also worked closely with other departments, such as Production and Sales, to ensure that their requirements were met, and to develop strategies and initiatives that would improve product quality and customer satisfaction.
In addition to managing the day-to-day quality control operations, I also played a critical role in maintaining a strong relationship with our major supermarket client. I liaised with their quality control team to address quality issues and to ensure that their requirements were met. I also provided regular updates on our quality performance and collaborated with them to develop strategies to improve our performance.
To ensure that our quality management system was effective and efficient, I developed key performance indicators (KPIs) to measure our performance and to identify areas for improvement. I used data analysis tools to monitor our performance and to develop action plans to improve our performance against the KPIs. I also conducted regular management reviews of the quality management system to identify opportunities for improvement and to ensure that our quality objectives were being met.
One of the challenges of working in the Agricultural Society was managing the variability in our products due to factors such as weather, seasonality, and other environmental factors. To address this, I developed a risk-based approach to quality management, which took into account the potential risks associated with each product and the likelihood of these risks occurring. This approach helped to ensure that our quality control resources were focused on the products that posed the greatest risk to our business.
Overall, my role as a Quality Manager played a critical role in ensuring the success of the Agricultural Society's business and maintaining a strong relationship with our major supermarket client. By developing and implementing a comprehensive quality management system and by collaborating with other departments and our clients, I was able to ensure that our products consistently met the required quality standards and specifications, and that our customers were satisfied with the quality of our products.

As a Quality Control Intern in the Food Industry, I assisted the Quality Control team and Laboratory Technicians in conducting quality checks and laboratory tests on food samples. I analyzed data, identified and addressed quality issues, and helped maintain compliance with industry standards and regulations. Through this internship, I gained experience in laboratory techniques, quality management systems, and regulatory compliance. I developed strong analytical, communication, and problem-solving skills, which will be valuable in my future role as a Quality Control and Laboratory Technician in the Food Industry.