Dinesh Balguri

Employees | Reporting to: VP - HR
• Serve as strategic advisor to senior leadership across APAC and IMEA, influencing workforce decisions for 300+
employees and aligning HR interventions with business growth targets.
• Drove 12% reduction in voluntary attrition within 18 months through targeted retention strategies — stay
interviews, career pathing frameworks, and manager capability building programs.
• Achieved 95% retention of high-potential talent through individualized career development plans, succession
interventions, and proactive engagement with at-risk employees.
• Elevated performance cycle completion from 80% to 96% by redesigning the PMS process, launching manager
enablement workshops, and implementing automated HRMS reminders.
• Delivered 8% workforce cost optimization through headcount analysis, restructuring team spans and layers, and
renegotiating vendor and contract staffing arrangements.
• Built real-time Power BI dashboards covering attrition heat maps, headcount trends, and performance
distributions — enabling 15% improvement in HR process efficiency.
• Led organization design initiatives including job leveling, role clarity exercises, and RACI alignment for newly
formed GCC units.
• Championed POSH compliance with quarterly awareness sessions, independent complaint investigations, and a
zero-escalation record across full tenure.

| Expansion 300+ Employees
• Served as strategic HRBP for 300+ employees across GCC and shared services functions, aligning people strategy
with business priorities and regulatory requirements.
• Spearheaded GCC expansion, facilitating end-to-end workforce ramp-up of 150+ hires over 5 years — covering
job design, onboarding frameworks, and HR policy localization.
• Reduced attrition by 9% through structured retention initiatives, manager coaching, and targeted engagement
for high-risk talent segments.
• Improved performance cycle completion from 88% to 92% by streamlining PMS, training managers on goal
setting best practices, and introducing structured calibration sessions.
• Built HR analytics dashboards tracking attrition trends, time-to-hire, engagement scores, and absenteeism —
enabling 12% improvement in HR process efficiency.
• Designed and executed employee engagement programs, improving engagement index by 7 points (72 to 79)
over a 2-year cycle.
• Reduced average time-to-hire by 18% through structured interview panels, pre-assessment frameworks, and
proactive talent pipelining for critical GCC roles.
• Managed complex ER cases including disciplinary proceedings, PIPs, grievances, and involuntary separations
with full legal compliance and zero escalations.

• Designed and delivered L&D programs for 200+ employees covering functional skills, leadership competencies,
and compliance training — achieving 95%+ completion rates.
• Led end-to-end recruitment across mid to senior roles, reducing average time-to-hire by 20% through structured
interview panels and pre-assessment frameworks.
• Managed HR compliance including statutory filings, audit readiness, and employee relations with zero
regulatory non-compliance incidents.

• Managed complete employee lifecycle for 500+ employees — onboarding through exit — with consistently
positive experience outcomes.
• Administered HR operations including payroll coordination, benefits management, leave tracking, and HRMS
data integrity at 99%+ accuracy.
• Supported HR compliance, policy implementation, and monthly HR reporting across multiple business functions.

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• Delivered high-quality customer support to UK-based clients, consistently achieving 90%+ CSAT scores through
effective query resolution and proactive communication.
• Improved overall service efficiency by 18% by streamlining response workflows and implementing best practices
across the team.