Dinesh Mulchandani

Accomplished upper executive level with international experience in the wireless telecommunication industry. Results oriented and decisive leader with a track record of success in a variety of highly competitive industries, cutting-edge markets, and fast-paced environments. Proven track record in business growth objectives through astute business acumen and sound technical knowledge. Industry thought leader who is known for identifying and architecting creative solutions while gaining credibility and building relationships at the highest levels with industry partners, key stakeholders and government organizations.


•Stakeholder Management - Account Management, Vendor Management, Project Management, Process Management

Key Responsibilities: • As Product engineer having full responsibility of testing & co-ordination from initial software load to software approval for commercial product launches.
• Manual and automated testing on Mobile Devices; Trouble shooting & s\w installation for Mobile devices,
responsible for carrying out PRE Launch Testing and Regression/ Load stress testing for CDMA/GSM
handsets.
• Studying and testing network and other services provided by the operator in Drive Test and Writing a
report based on the test results, which would help improve the network for that particular area.
• Well versed with BREW Application Testing, Feature & Performance Testing for CDMA/GSM Mobile
Phones using testing tools like BREW PEK, QPST, QXDM, PST, QCAT, QCTest and CAIT.
• Handling queries regarding Product Performance, and assisting Product Marketing Teams. Issue
resolution follow-up for Motorola CDMA Handsets with Telecom Service Providers and getting Product
Approvals from Operators before commercial launch of phones.
• Involves planning of project, time scheduling, resource handling.
• Preparing list of Technical Issues as per Carrier and test them for Future product features & updating
product teams with latest developments and plans expected by operators.
• Designing and execution of test cases per CDMA/GSM standards and as per Operator specifications.


• Handled Handset testing project Plans from start to end of project & Customer Co-ordination.
• Co-ordination with Product Marketing Team to lock down feature set of all phones as per Operator & Market requirements

Achievements in Motorola: • Received the First BRAVO award for outstanding performance within the first year of the tenure.

Bright Point India ltd, A Channel partner of Nokia Inc is an US MNC, having Four Level 3 service centers in
India for the AMS of Nokia Mobile phones, both GSM and CDMA.

Key Responsibilities: • Troubleshooting and repairing of CDMA & GSM handsets.
• Reporting the faults to NOKIA. Component level service includes the repair and replacement of BGA and Micro BGA components.

Achievements in Bright point:-
• Won the BEST L3 Engineer Award all over the India branches for the Month of March '06. Also was
nominated for the month of September '06.

Key Responsibilities: • Supervising all the authorized service centers of Samsung Co.
• Coordinating with head office in Delhi and service centre.

Period of working: March 2003 --- July 2003. (5 months)

Key Responsibilities: • Troubleshooting and Repairing of CDMA mobile phones.
• Managing the ASC.