IT Support Engineer
SecureTrack
Total years of experience :10 years, 1 Months
Securetrack (UAE) | Present
* Networking
* Shoppertrack Installation and Troubleshooting
* BioMetric System
* System Engineering
* Storage Configuration
* CCTV Fixing and Configuration
* Network Cabling
* Cisco Meraki MR33 Access Point Configuration
* POS System Installation
* Monthly Report Prepare
Our Clients :
* Adidas
* African Eastern UAE
* Shoppertrack
* SharafDG
* Danway
* Gunal
* NMC
List of Mall’s Worked
Abu Dhabi
Abu Dhabi Mall
Al Wahda Mall
Khalidiyah Mall
Madina Zayed Mall
Marina Mall
Mushrif Mall
World Trade Center Mall
Yas Mall, Yas Island
Al Ain
Al Ain Mall
Bawadi Mall
Hili Mall
Ajman
City Centre Ajman
Dubai
Dubai Mall
Mall of the Emirates
Mirdif City Centre
Dubai Festival City
Arabian Centre
Dubai Marina Mall
Burjaman Mall
Dubai Outlet Mall
Deira City Center
City Center Me'aisem
Cityland Mall
Future malls
Mall of Arabia
Cityland Mall
Sharjah
Sharjah City Center
Sahara Center
Rolla Mall
Managing CISCO ASR Routers (1000|9000) and GSR Router (12410).
Co-ordination with Department of Telecom (RailTel, Power grid,
Bsnl) .
Monitoring and Maintaining around 200 Leased lines 2MB to 10GB.
Troubleshooting IP Link related issues like link failure, Configure
mismatch, latency, Packet drops.
Monitoring of WAN links using Spectrum, Nagios Monitoring tool.
Monitoring the bandwidth utilization on daily basis using MRTG Tool.
Commissioning of new links from Service providers.
LAN- IP addresses segregation and allocation to Client.
Diagnosing and Resolve the Network problems using Ping, Tracert and Telnet.
Monitoring link Status like Input Errors, Load, Reliability etc.
Remote Administration Through-SSH, Telnet, Putty.
Carrying out daily down calls related to WAN issues and
Network issues-Cal Log Maintenance.
Handling stand-alone PC’s, Server and LAN configurations and
Installing Configuring Trend micro antivirus.
Application Layer: TFTP, SSH/TELNET, DNS, HTTP(S), SNMP
Maintaining LAN/ Broadband Network.
Generate Monthly Server/Network Availability Reports, Backup Reports
Networking Maintained ASR Cisco Router
* Configuration Switch 2690 Cisco
* Providing Desktop, Laptop & Workstation Support to End-Users.
* Troubleshooting the Network problems & PC’s.
* Configuration of Network Printer, Scanner.
* Video Conference Technician NIC
* Maintain LifeSize /Cisco video conference rooms/equipment daily.
* Coordinate equipment video call schedule.
* Operate LifeSize bridges to connect PP/MP/B2B using vidyo video
Conferences.
* Install/configure video conference units on site
Manage daily system monitoring, verifying the integrity and availability of
all hardware, server resources, systems and reviewing system
* Manage regular security monitoring to identify any possible intrusions
* Backup operations
* Manage regular file archival purge as necessary
* Investigate troubleshoot issues
* Recover from hardware or software failures
* Configure system software that supports Global Infrastructure applications
* Maintain operational, configuration, or other procedures
* Perform periodic performance reporting to support capacity planning
* Perform on-going performance tuning, hardware upgrades resource
optimization as required
* Configure CPU, memory disk partitions as required
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