Shift Manager - Operations
Gamma Pizzakraft Lanka Pvt Ltd
Total years of experience :2 years, 6 Months
Managing a Roster
Managing a Payroll
Handling Complains
Compliance of calls and scripts
Leading team leaders and group of CSRs as a team
Assisting outlets in operations
Handling of daily reports related to sales and inventory
Handling daily operations
Handling of deceased customer memos from England and United States
Freezing customer accounts and converting shares and ISAs
Speaking to solicitors and next of kin regarding money transfers and arrangements.