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Dipti Halwasiya, Senior Quality Manager

Dipti Halwasiya

Senior Quality Manager·NMC Specialty Hospital

United Arab Emirates

High school or equivalent,

Work experience

Total years of experience: 12 years, 8 months

Senior Quality Manager

August 2015 - Present

NMC Specialty Hospital

India

August 2015 - Present

Company industry:
Other Healthcare Services
Job role:
Quality Control

Assistant Quality Superintendent

October 2013 - July 2015

Delhi Heart and Lung Institute

India

October 2013 - July 2015

Company industry:
Medical Hospital
Job role:
Other

Senior Executive

-

-

Quality and Accreditation) - Working with NMC Group VP (Quality & Accreditation)

Job role:
Accounting and Auditing

-

-

Responsible for Quality Management and JCI Re-Accreditation related works within NMCSH,
development of standard operating procedures, departmental manuals, safety manual,
disaster/OHS management plan, devising and executing monitoring & evaluation mechanisms to
check its compliance and accident / incident reporting. NMC Specialty Hospital underwent its JCI
reaccreditation survey successfully in April 2016. Besides, involved in quality trainings, internal
audits, monitoring of departmental KPIs, compliance to clinical guidelines etc.
2. Involved in various NMC group wide Quality related activities including preparation of Quality
reports, analysis of various clinical pathways across the facilities for the NMC Clinical
Governance Committee. Currently, spearheading the process of standardization of measurement
of IPSGs, FMS, outsourced across all NMC facilities. Directly reporting to Vice President (Quality
& Accreditation), NMC Healthcare on these issues

Job role:
Other

-

-

Understanding expectation and perception of patients for a private hospital”.
 “Understanding Will-to-Live and its contributors in geriatric population.”
 Co-authored life skills training manual called Fit for Life for adolescents.
 “Epidemiological profile of psychiatric morbidity in school going adolescent children of
military and civil personnel in Delhi.”
 “Socio-demographic profile of older adults seeking treatment at a Government Hospital
Psychiatric Unit.”
 “Sexual harassment of women at the workplace: A psychological perspective.”

Job role:
Other

Education

Academy of Hospital

September 2011

September 2011

High school or equivalent,

India

GPA (percentage): 76%

GPA (percentage): 76%

Management & Accreditations of Health Care Organizations

June 2009

June 2009

High school or equivalent,

India

GPA (percentage): 59%

GPA (percentage): 59%

September 2008

September 2008

High school or equivalent,

YMCA Institute of Management Studies

December 2007

December 2007

Bachelor's degree, Hospital Administration

India

NET Qualified

Amity University

May 2007

May 2007

Master's degree, Psychology

India

GPA (percentage): 78%

GPA (percentage): 78%

June 2006

June 2006

High school or equivalent,

Delhi University

July 2005

July 2005

Bachelor's degree, Applied Psychology

India

CGPA

August 2003

August 2003

High school or equivalent,

Central Board Of SecondaryLovely Public Senior Secondary School

June 2003

June 2003

High school or equivalent,

India

GPA (percentage): 65.77%

GPA (percentage): 65.77%

July 2000

July 2000

High school or equivalent,

Central Board of Secondary Education

January 2000

January 2000

High school or equivalent,

GPA (percentage): 68.74%

GPA (percentage): 68.74%

January 1998

January 1998

High school or equivalent,

GPA (percentage): 77.6%

GPA (percentage): 77.6%

Sikkim Manipal University

Master's degree, Health CareServices

India

GPA (percentage): 56.3%

GPA (percentage): 56.3%

Certified Professional in Healthcare Quality (CPHQ) (Recertified) Healthcare Quality Certification Commission Validity till

Skills

ADOBE STREAMLINE
Beginner
ADOBE STREAMLINE
Beginner
GOVERNMENT
Beginner
GOVERNMENT
Beginner
ISO 9000
Beginner
ISO 9000
Beginner
LANGUAGES
Beginner
LANGUAGES
Beginner
MICROSOFT OFFICE
Beginner
MICROSOFT OFFICE
Beginner
MICROSOFT WORKS
Beginner
MICROSOFT WORKS
Beginner
PERSONNEL
Beginner
PERSONNEL
Beginner
QUALITY
Beginner
QUALITY
Beginner
QUALITY CONTROL
Beginner
QUALITY CONTROL
Beginner
REPORTS
Beginner
REPORTS
Beginner

Languages

English

Expert

Hindi

Expert

Punjabi

Expert