Operations and Business Process Improvement Manager
SBTC
Total years of experience :30 years, 9 Months
Engineering, end to end supply chain consulting, enterprise resource planning, project management, operational excellence, warehouse setup, business process improvement.
Accountable for manufacturing excellence, profitability, people development, quality assurance, quality control, raw material sourcing, procurement, engineering maintenance, multiple site management
Job roles: Supply Chain, Quality Assurance, Product Development, Production, Shipping, IT, HR, Managing 2 sites (Indonesia and China)
DUTIES and ACCOUNTABILITIES:
1. Prepare annual operating plans, set tactical & strategic goals of country operations that encompasses materials sourcing strategy, demand forecasting, production planning and process, inventory management, customer service and distribution whilst maintaining a highly motivated work force.
2. Ensuring the implementation of Environment, Health and Safety in accordance with the Avery Dennison guidelines and local law.
3. Establish the Sales and Operations Planning (S&OP) process to ensure availability of raw materials and all resources to meet customer demand and be prepared for potential growth as projected by Sales and Marketing.
4. Implement Enterprise Lean Sigma in order to have lean and efficient business process through value stream mapping, encourage Kaizen projects for continuous improvement which resulting a high productivity saving.
5. Managing the working capital by controlling the inventory value, inventory level, inventory turns, inventory reservation and getting the favorable payment term from suppliers (increase Days Payment Outstanding)
6. Ensuring the quality system and procedures are implemented and executed on the manufacturing operation activities.
7. Managing capital investment project and asset management.
8. Initiate change where needed for business process improvement to simplify procedures those would increase customer service level, employee satisfaction and shorten the response time and efficiency.
9. Maintain and improve Human Capital Productivity (HCP) of Manufacturing department by overseeing opportunities of productivity improvement and efficiency.
10. Compiled financial supporting data, together with Business Analyst prepare financial statements, analyze business trend, expenditures and revenues, and provide the management with all pertinent information and recommendations to improve financial productivity.
11. Develop training matrix based on identified training need for Operations team.
12. Proactively involve in Global performance and leadership assessments and define specific performance measures or Key Performance Indicator.
13. Develop a suitable supply chain concept that fits to this kind of industry (having around 5000 active SKUs, make to order and only 3 RBO are able to provide forecast) . Specific visibility must also be set up.
14. Visit Customers with Country Sales Manager to understand their needs and expectation as well as in return to get feedback for further improvements.
Reporting to the Country General Manager and Operations Director, ASIA
March 2005 - Nov 2008: KIMBERLY-CLARK INDONESIA,
FAST MOVING CONSUMER GOODS
OPERATIONS MANAGER- MANUFACTURING
PERSONAL CARE DIVISION
About the Company
Kimberly Clark Corporation is a US Multinational Company, Fortune 500, world leader in a premium quality-paper based consumer products. Diapers, Feminine sanitary napkins, tissues are main products of this company. Its business is also diversified into industrial safety equipments, medical support and many others. It serves both B2C and B2B.
1. Develop the Sub ordinates to the next career level by identifying talents, assess their capability to meet the requirement, determining objectives, project assignment or job enlargement, nurture and coach them, provide training, conducting 6 months performance review and placement.
2. Start up local production successfully for feminine sanitary napkins, which exceed the targeted, start up curve (defined targeted KPIs)
3. Cost saving gained from the cost difference between imported and local products since local production has been successfully set up.
Initial cost saving figure as reported by Business Analyst in 2006 was about USD. 519, 000
4. Reduced product cost starting second semester 2007 todate of Sanitary napkin by USD 5 (19.23%) from USD 26 to USD 21 per standard unit (1000 pads) by reducing process waste from 10.4% to 4.2%, developing people and process capability, implementing preventive maintenance and sourcing lower cost materials.
5. Cost saving gained for Personal Care in year to date 2008 is USD.290, 000 as reported on August 1, 2008. The process efficiency, line balancing, repair maintenance cost and raw material price reduction are major contributors of this cost saving
6. Improved customer service level by driving the delivery reliability to 98% from average 70% within 7 months.
7. Set up Sales and Operation Planning (S&OP) cycle to ensure smooth operations for material stock planning, purchase of raw materials and supporting materials, timely product development and launch to reduce the first order lead time.
DUTIES and ACCOUNTABILITIES: 1. Health Safety and Environment: • Implement safety standard and guidelines from the Kimberly Clark Corporation
• Conduct HSE joint audit to ensure all the standard and guideline are implemented and fulfilled
• Conduct Hazard identification and risk analyses (HIRA)
• Conduct design safety walk for new machines and new facility
• Conduct safety training and brainstorming to improve safety awareness
• Liaise with the local government on safety and environment
• Report and define action plans on HSE to the regional and global headquarter.
2 Production planning activities.
3 Prepare annual operating plans, set tactical & strategic targets, manage costs and maintain a highly motivated work force
4 Ensuring the implementation of Safety and Health in accordance with the Kimberly Clark Corporation guidelines.
5 Coordinate with the PPIC pertinent to availability of raw materials vis-à-vis production schedules and commitments ensuring "Just-in-Time production" without tying up capital in idle inventory.
6 Render productivity improvement proposals related to operations and production processes, ensuring these meet the client's quality and cost requirements resulting to the highest level of customer satisfaction
7 Ensuring the quality system and procedures are implemented and executed on the manufacturing operation activities.
8 Managing capital investment project and asset improvement.
9 Handling and implementing the preventive maintenance program.
10 Coordinate and pioneer process improvements that would trigger cost savings and increased production efficiency in the operations.
11 Maintain and improve Human Capital Productivity (HCP) of Manufacturing department by overseeing opportunities of productivity improvement and efficiency.
12 Compiled financial supporting data, together with Business Analyst prepare financial statements, analyze business trend, expenditures and revenues, and provide the management with all pertinent information and recommendations to improve financial productivity.
13 Initiate and conduct quality improvement and cost saving program.
14 Planning and provide the required trainings for subordinates.
15 Global performance and leadership assessments.
16 Involve in sales forecasting and marketing grids.
17 Maintain the right stock level or inventory control and track of warehouse based on raw material and spare part consumption, and customer demand.
18 Coordinated and monitored the program in logistics data mining, logistics performance measurement, customer response, inventory planning and management, supply management, transportation, warehousing, logistics information systems, and logistics organization design and development.
Reporting to the Operations Director and Regional Manufacturing Director
October 2000 - March 2005: MADUSARI NUSAPERDANA,
FAST MOVING CONSUMER GOODS -
Food Manufacturing
PRODUCTION & TECHNICAL MANAGER
About the Company
Madusari Nusaperdana is a local company, Food Manufacturing. It produces a wide range of meat processed products. Sausage, Burger, Salami, Peperoni and the other meat based products are supplied to the Institutions (B2B) and modern trade (B2C) . It is the local market leader.
1. Improved yield of fast moving products, yield increased 1% - 2% in average by implementing process efficiency program (focused on process parameters)
2. Developed a quality improvement program to reduce products return or bad stock of fast moving sausages (second grade, pack size: 25 pcs) from 4% - 1% (average monthly sales volume of those sausages is 50 tons)
3. Initiate and set up a new production line to produce chicken MDM that is used as an alternative raw material to reduce the usage of fresh meat. Applying MDM on products would result a significant cost reduction, for example: - Product 'A', using 54 kg beef 65 cl per batch. This 65 cl meat costs Rp. 20, 000/kg, equal to Rp. 1, 080, 000 per batch. - Using chicken MDM on product 'A' will change the meat usage composition per batch to be 8 kg beef 85 cl (Rp. 27, 000/kg), 8 kg beef 65 cl (Rp. 20, 000/kg), MDM (Rp. 7, 197/kg). Total meat cost per batch is Rp. 491, 152. Raw material cost saving per batch is Rp. 588, 848. Product 'A' average monthly sales volume is 48 tons (177 batches)
4. Installed capacitor banks to reduce electricity charges of excessive reactive power and improve power factor.
5. On going: labor productivity improvement by analyzing head counts required, provide trainings, reduce process cycle time to reduce men hours (collaboration with HR), business process reengineering.
6. Set up a preventive maintenance program to minimize machines breakdown.
DUTIES and ACCOUNTABILITIES:
1. Production planning activities.
2. Annual operation planning of Manufacturing department by preparing budget and manage the cost.
3. Procurement of machineries and main equipments (local and overseas)
4. Preparing and implementing ISO 9001:2000 and HACCP.
5. Ensuring the quality system and procedures are implemented and executed on the manufacturing operation activities.
6. Handling the quality improvement program.
7. Handling and implementing the preventive maintenance program.
8. Coordination across departments (HR, F&A, R&D, Logistic, QA) to deliver the best result in order to improve the level of customer satisfaction.
9. Maintain and improve Human Capital Productivity (HCP) of Manufacturing department by overseeing opportunities of productivity improvement and efficiency.
10. Planning and provide the required trainings for subordinates.
Reporting to the General Manager
Sept 1998 - Sept 2000: CARREFOUR INDONESIA
INTERNATIONAL HYPERMARKET CHAIN
BUILDING & MAINTENANCE MANAGER
1. Utilities cost saving by setting up a control management system to minimize electricity consumption.
2. Set up a preventive maintenance program of building and store assets.
3. Accomplished the store renovation projects within the time frame and budget approved (groceries storage, food court, building façade, employee canteen, tenancy sales area)
DUTIES and ACCOUNTABILITIES:
1. Handling mechanical and electrical services of the building and implementing preventive maintenance program.
2. Annual budgeting covering labor cost, utilities, spare parts and maintenance contracts.
3. Asset management and inventory.
4. Making and implementing tenant design criteria to the lessee of the demised premises.
5. Controlling the usage of utilities as it contributes high percentage of expenses.
Reporting to the General Manager.
Sept 1995 - August 1998: PT. BERCA INDONESIA
MECH & ELECT CONTRACTOR
DEPUTY PROJECT MANAGER
FACTORY / PRODUCTION FACILITY ROJECT:
a. COCA-COLA AMATIL NEW PLANT, CIBITUNG - WEST JAVA
b. DELTA JAKARTA (ANKER BIR) NEW PLANT, BEKASI - WEST JAVA
c. MANE INDONESIA NEW PLANT, CIKARANG - WEST JAVA
HIGH RISE BUILDING PROJECT:
a. CONDOMINIUM PERMATA BERLIAN, JAKARTA
HYPERMARKET PROJECT:
a. CARREFOUR HYPERMARKET (FIRST STORE), JAKARTA
1. Accomplished all the assignments on the projects listed above within the agreed time frame and budget.
2. Obtained more additional works, particularly in the production facility projects, which resulted more profit to this construction company.
3. Established the quality workmanship by ensuring the implementation of project specification and design. This would result a limited minor complaints received during defect liability period.
PROJECT MANAGEMENT DUTIES and ACCOUNTABILITIES:
1. Project site management and administration.
2. Project scheduling and implementation.
3. Managing material, equipment, and manpower based on project schedule requirements.
4. Project budgeting and cost control.
5. Ensuring implementation of project construction design plan and specification.
6. Designing proper project organization and delegation.
7. Coordinating subordinates and sub contractors to achieve the project schedule.
8. Controlling the materials delivery, consumptions and withdrawals.
9. Preparing project hand over and documentation.
10. Preparing project progress report and billing.
Reporting to the Project Manager.
DUTIES and ACCOUNTABILITIES:
1. Project cost estimation (mechanical or electrical)
2. Project cost control.
3. Ensuring implementation of project construction design plan and spec.
4. Project documentation and reporting.
5. Project technical support.
6. Performing site installation and maintenance of machineries.
7. Coordinating subordinates and sub contractors to achieve the project
schedule.
8. Controlling the materials delivery, consumptions and withdrawals
MBA online program
College: Gadjah Tunggal Technical Institute A three-year S1 scholarship program, majoring in INDUSTRIAL ENGINEERING