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Doaa Adam, Operations Manager

Doaa Adam

Operations Manager·Development Medical Supplies Ltd.

Jordan

Bachelor's degree, Biology

Work experience

Total years of experience: 16 years, 11 months

Operations Manager

May 2016 - Present

Development Medical Supplies Ltd.

Amman, Jordan

May 2016 - Present

- Prepare and process requisitions, purchase orders and handling all logistics matters.
- Review purchase order claims and contracts for conformance to company policy.
- Develop and implement purchasing and contract management instructions, policies, and
procedures.
-Strategically plan and manage logistics and warehouse.
- Preparing & Developing company documentation and official forms.
- Managing Tenders department
- Transmission documents and invoices to JFDA for
- Registration and approval
- Develop relationships with Suppliers and forwarders to support business in the key
sectors
- Preparing and issuing the Letter of credits
- Handling Claims with Suppliers
- Handling Quality Complaints
- Collaboration with the Sales department
- Update the database
- Work with other staff on communications activities
- Prepare Annual & Monthly reports
- Attend development conferences & annual general meetings.
- Preparing & Developing company documentation and official forms.

Company industry:
Medical Hospital
Job role:
Management

Business Development Manager

January 2015 - May 2016

Development Medical Supplies Ltd.

Amman, Jordan

January 2015 - May 2016

Following up new business opportunities and setting up meetings.
Participate in pricing the solution/service.
Communicating new product developments to prospective clients.
- Preparing business plan, pricing strategy, researches, presentations,
communications, emails and meetings.
Preparing & Developing company documentation and official forms.
Managing Tenders department.
Transmission documents and invoices to JFDA for
Registration and approval.
Develop relationships with Suppliers, Organizations and Clients that
support business in the key sectors.
Preparing and issuing the Letter of credits.
Preparing Purchase orders and handling all Logistics matters.
Handling Claims with Suppliers.
Handling Quality Complaints.
Crafting training programs & Conducting workshops.
Competitive analysis.
Collaboration with the Sales department.
Update the database.
- Work with other staff on communications activities
- Prepare Annual & Monthly reports.
- Attend development conferences & annual general meetings.
- Preparing & Developing company documentation and official forms.

Company industry:
Medical Hospital
Job role:
Management

Business Development Officer

November 2011 - December 2014

Development Medical Supplies Ltd.

Amman, Jordan

November 2011 - December 2014

Handling all communications with suppliers and Clients
Support the GM in his business plan, pricing strategy, researches, presentations,
communications, emails and meetings
Transmission documents and invoices to JFDA for
registration and approval.
Develop relationships with Suppliers, Organizations and Clients that support business the key sectors
Contract review with Clients/Suppliers & potential new Clients/Suppliers
Responsibility of Tenders department, Bank Bonds,
Letter of credits, Purchase Orders and Logistics
Crafting training programs & Conducting workshops Competitive analysis
Collaboration with the Sales department
Help create databases
Work with other staff on communications activities
Prepare Annual & Monthly reports
Attend development conferences & annual general meetings
Preparing & Developing company documentation and official forms
Preparing and directing daily/monthly reports
Archiving and maintaining the department files

Company industry:
Medical Hospital
Job role:
Purchasing and Procurement

Sales Coordinator and Regualtory Affairs

July 2009 - November 2011

Johnson& Johnson - Development medical supplies

Amman, Jordan

July 2009 - November 2011

• Supporting and coordinating between Medical Equipment department and other company departments. (Warehouse, Tendering, accountant, …..)
• Supporting field sales team marketing efforts and ensuring that proper communication is maintained between different departments.
• Preparing and directing daily/monthly reports to Sales Manager.
• Assisting in preparation of sales contracts, quotations, tenders, offers.
• Following up all sales/purchases transactions.
• Processing and tracking of purchasing orders.
• Forwarding incoming sales calls and potential new contracts to Sales representative.
• Assisting customers on requests that can be handled internally.
• Monitoring delivery of goods to customers.
• Assisting to maintain the customer base through good service and support.
• Following up commercial correspondences with international suppliers.

• Archiving and maintaining the department files.
• Participate in establishing ERP (Enterprise Resource Planning) /Business Cycle Management System
• Direct the preparation, documentation and submission of JFDA applications and Technical file
• Product Registration

Company industry:
Medical Hospital
Job role:
Sales

Education

The Hashemite University

June 2007

June 2007

Bachelor's degree, Biology

Jordan

GPA (point): 2 out of 4

GPA (point): 2 out of 4

Skills

Tenders
Expert
Tenders
Expert
Sales Order Processing
Expert
Sales Order Processing
Expert
Logistics
Expert
Logistics
Expert
Regulatory Affairs
Expert
Regulatory Affairs
Expert
Sales Contracts
Expert
Sales Contracts
Expert
MS office
Expert
MS office
Expert
Marketing
Expert
Marketing
Expert
Purchasing
Expert
Purchasing
Expert
Time Management
Expert
Time Management
Expert
Communications
Expert
Communications
Expert
Ability to Work Under Pressure
Expert
Ability to Work Under Pressure
Expert
Logistics
Expert
Logistics
Expert
ERP Skills
Intermediate
ERP Skills
Intermediate
Tenders
Expert
Tenders
Expert
Sales Order Processing
Expert
Sales Order Processing
Expert
Regulatory Affairs
Expert
Regulatory Affairs
Expert
Sales Contracts
Expert
Sales Contracts
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Training
Business Writing
Jordan Today Center
Jul 2015
Show credentials
Procurement Management and Cutting Cost
Amman Chamber of Commerce
Dec 2018
Show credentials
Letter of Credits
Jordan Today Center
Oct 2015
Show credentials
Mini MBA
The German Jordanian University
Apr 2016
Show credentials
Purchasing, tenders & warehouse Management
EEMC
May 2016
Show credentials