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Doaa Yahya, Business Development Manager (bdm)

Doaa Yahya

Business Development Manager (bdm)·Excellence Arabia

Saudi Arabia

Bachelor's degree, Social Service

Work experience

Total years of experience: 10 years, 9 months

Business Development Manager (bdm)

April 2025 - Present

Excellence Arabia

Riyadh, Saudi Arabia

April 2025 - Present

Company industry:
Telecommunications

Business Development Manager

January 2025 - Present

Arabia Excellence

Riyadh, Saudi Arabia

January 2025 - Present

• Spearheaded a transformative business development strategy that
repositioned the company from a traditional distributor to a procurement-first
partner.
• Re-engineered the quoting process to deliver tailored, value-packed
proposals, driving higher conversion rates and fostering long-term
partnerships.
• Built and aligned cross-departmental collaboration across sales, logistics,
and compliance, ensuring a unified brand experience.
• Transitioned the narrative from cost-based competition to value-centric
positioning, aligning client objectives with shared success metrics.
• Executed initiatives that enhanced procurement transparency and strategic
supplier compliance, establishing new operational benchmarks.
Company industry:
Installation & Technical Services

Business Development Manager

August 2024 - February 2025

Chartered Institute of Procurement and Supply chain

Riyadh, Saudi Arabia

August 2024 - February 2025

Company industry:
Management Consulting

Business Development Manager

January 2024 - January 2025

Chartered Institute of Procurement

Riyadh, Saudi Arabia

January 2024 - January 2025

• Generated direct revenue for CI P S in the region by cultivating business
with corporate clients to surpass margin targets.
• Expanded engagement with existing key accounts, managing long-term
relationships and optimizing client retention.
• Designed tailored solutions utilizing the full spectrum of CI P S products to
address specific client requirements and organizational needs.
• Analyzed the structures of Saudi entities to identify growth opportunities for
CI P S professional standards.
• Supported and guided Saudi females entering and advancing within the
procurement profession.
Company industry:
Business Consultancy Services

Procurement, Vendor Management

November 2020 - July 2024

king abdullah financial district

Riyadh, Saudi Arabia

November 2020 - July 2024

Company industry:
Public Administration
Job role:
Purchasing and Procurement

Vendor Management and Operations Procurement

November 2020 - January 2024

King Abdullah Financial District

Riyadh, Saudi Arabia

November 2020 - January 2024

• Oversaw the end-to-end procurement lifecycle from requirements gathering and
market engagement to contract negotiation.
• Ensured 100% compliance with internal controls, corporate policies, and
regulatory frameworks for all procurement activities.
• Maintained accurate procurement records and contracts within the E R P
system to ensure data integrity and audit readiness.
• Fostered strong, collaborative relationships with internal stakeholders to
streamline approval workflows and enhance decision-making.
• Executed thorough supplier selection and evaluation processes to ensure
optimal value, quality, and compliance.
• Championed the implementation of the Supply Chain Sustainability
initiative and formulated the formal Sustainability Policy. Collaborated
with the Internal Audit team by gathering evidence and successfully
closing out audit observations.
Company industry:
Real Estate

costumer care supervisor

July 2020 - October 2020

tawkelat

Riyadh, Saudi Arabia

July 2020 - October 2020

Company industry:
Financial Services
Job role:
Finance and Investment

Customer Care Supervisor

January 2020 - October 2020

Tawkelat Financial Company

Riyadh, Saudi Arabia

January 2020 - October 2020

• Led the Call Center team, effectively managing the successful resolution
and close-out of customer complaints.
• Published weekly performance reports and assessed customer needs to
enhance service quality.
• Administered training, support, and mentoring for new team members to uphold
high service standards
Company industry:
Financial Services

Executive Assistant

January 2018 - October 2019

TAWKELAT FINANCING CO

Riyadh, Saudi Arabia

January 2018 - October 2019

الاشراف على المبيعات والتاكد من ملفات العملاء وفحص العميل عن طريق مؤسسة النقد
وتنظيم وتنسيق
Company industry:
Financial Services
Job role:
Administration

Sales Representative

January 2018 - October 2019

Tawkelat Financial Company

Riyadh, Saudi Arabia

January 2018 - October 2019

• Assessed client requirements and financial situations to offer customized
financial proposals.
• Designed and oversaw the implementation of office operations, policies,
and procedures.
• Collaborated with other departments to coordinate senior-level events and
triaged incoming communications.
Company industry:
Financial Services

Administrative Assistant

November 2016 - January 2017

Wadek Group

Riyadh, Saudi Arabia

November 2016 - January 2017

• Increased office efficiency by introducing working charts and procedural
process manuals.
• Maintained budget spreadsheets and assisted principals in drafting and
editing memos and reports.
• Ensured an outstanding first impression by welcoming clients and
managing office equipment and shipping activities.
Company industry:
Trading & Commodity Trading

Public Relations

November 2012 - January 2015

SENDAD Company

Riyadh, Saudi Arabia

November 2012 - January 2015

• Developed and implemented social media strategies while monitoring
media channels for brand alignment.
• Managed public relations budgets and cultivated strong relationships with
external partners.
• Formulated crisis communication plans to prepare for and mitigate
potential reputational issues.
Company industry:
Trading & Commodity Trading

Education

KING SAUD UNIVERSITY

December 2018

December 2018

Bachelor's degree, Social Service

Saudi Arabia

Skills

Customer Relations
Expert
Customer Relations
Expert
Community Relations
Expert
Community Relations
Expert
Organization
Expert
Organization
Expert
Convincing Skills
Expert
Convincing Skills
Expert
Vision Development
Expert
Vision Development
Expert
BILLING
Expert
BILLING
Expert
BUDGETING
Expert
BUDGETING
Expert
CLERICAL
Expert
CLERICAL
Expert
COPY
Expert
COPY
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
ADMINISTRATION
Intermediate
ADMINISTRATION
Intermediate
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
Critical Thinking
Expert
Critical Thinking
Expert
Problem Solving
Expert
Problem Solving
Expert
Attention to Details
Expert
Attention to Details
Expert
Sustainability
Expert
Sustainability
Expert
Organised
Expert
Organised
Expert
Team Building
Expert
Team Building
Expert
Communications
Expert
Communications
Expert
Learning
Expert
Learning
Expert
Adaptability
Expert
Adaptability
Expert
Proactivity
Expert
Proactivity
Expert
solutions focused
Expert
solutions focused
Expert
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
COST MANAGEMENT
Intermediate
COST MANAGEMENT
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
PROJECT COLLABORATION
Intermediate
PROJECT COLLABORATION
Intermediate
SALES
Intermediate
SALES
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STRATEGIC SOURCING
Intermediate
STRATEGIC SOURCING
Intermediate
SUPPLY CHAIN MANAGEMENT
Intermediate
SUPPLY CHAIN MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
Agility and Resilience
E-Procurement: Developing, Implementing and Managing the Complete Process
CX Delivering a World of Difference
Reporting Skills Course
Creative Mindset for Solving Modern Problems
Certificate in Business and Commercial Law (CBCL)
CIPS Ethical Procurement and Supply
ادارة واستثمار مطاعم
Dec 2016
بكالوريس
Dec 2018
Training
Certificate in Business and Commercial Law (CBCL)
.
E-Procurement: Developing, Implementing and Managing the Complete Process
.
Agility and Resilience
.
Professional Course in Kerridge Commercial Systems (CS)
.
CIPS Ethical Procurement and Supply 2025
.
Leading Customer Loyalty
.
CX Delivering a World of Difference
.
Creative Mindset for Solving Modern Problems
.
Human Resource Laws Training
.
Reporting Skills Course
.
Anti Money Laundry Course
.
Administrative Leadership Course
.
Customer Satisfaction Course
.
اخصائي اجتماعي
مركز رعاية نهارية

Hobbies

  • تطوير الذات
    تطوعات في جمعيات خيرية عدة