Dogukan Bugra Kondu

- Philips | NMQ Digital | Istanbul
•Managing Philips’ markets requests from all over the world regarding the local (Adhocs) or global campaigns.
•Using CMS tools (mini cms) for creating and updating e-mail campaigns.
•Creating all the necessary assets on Sales Force Marketing Cloud according to market’s briefing. (A/B tests, Einstein method, Journey Builder, Automation studio)
•Creating custom segmentation using SQL.

E-commerce services to AIR FRANCE - KLM Royal Dutch Airlines departments, establishments and partners: Delta, SkyTeam, Transavia. Including local & global web content management and e-mail marketing, campaign management, social media management, online solutions, strategy, affiliation.
•Using Salesforce Marketing tool for B2B/B2T and B2C communications. Creating and sharing data exclusions as well as data reporting.
•Managing AFKL (Air France and KLM) customers’ AgentConnect sites in order for their travel agents to connect their clients to safe destination management companies. Handling Business to Business (B2B) and Business to Travel Agencies (B2T) newsletters/communications, using these newsletters to upload on Agentconnect sites.
•Managing sales, awareness and brand campaigns for over 70 country for their KL and AF sites. Arranging campaign KPIs as well as preparing/updating production planning for 3rd parties.
•Arranging strategy briefing for event campaigns.
•Handling communications with customers through Digital Asset Management portals (such as Brix for Air France/KLM), managing brand campaigns through these workflows.
•Using Campaign tools such as Campaign Designer, creating workflows and campaign language presets inside the tool. Informing local teams and markets when the campaign presets are ready. Providing online solutions towards teams and markets. Creating web site contents, handling email/newsletter management.
•Creating Online Travel Agency (OTA) reports every week for different countries with specific routes for KLM and Air France in order to increase the brand's sales/bookings.

Digital Content Editor | Group Medya | Istanbul
I’ve completed my internship working as an editor for Men’s Health, Woman’s Health and Psychologies magazines. I was responsible from daily digital content creation and their publication. I also translated several technical articles from French to Turkish and English to Turkish.