Dolores Cruz, Senior Office Manager

Dolores Cruz

Senior Office Manager

Gulf Bridge International

Location
Qatar
Education
Bachelor's degree, Accounting
Experience
22 years, 4 Months

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Work Experience

Total years of experience :22 years, 4 Months

Senior Office Manager at Gulf Bridge International
  • Qatar - Doha
  • November 2009 to June 2015

Executive Management:
• Manage the process of briefing on behalf of the CEO to ensure that he is fully prepare for all engagements
• Provision of high level advice to the CEO on pending issues and discussing the appropriate steps/solutions
• Regular direct contact with C Level, other members of the Corporate Management Group and colleagues at all level
• Assist, attend and manage all board and committee meeting logistics Assist the C Level in the development of the strategic business case
• Proven experience of handling conflict and managing sensitive issues to achieve positive outcomes
• Organizing and managing various functions in the workplace
• Coordinate CEO’s travel requirements
• Maintain appointment as appropriate

Interfaces:
• With C Level (Chief Commercial Officer, Chief Legal Officer, Chief Technical Officer and Chief Finance Office), Managers, Shareholders, Directors, Members of Staff, and other external organizations.
• Manages external relations for CEO Office and always being the first point of contact for the Office.
• Main focal point of contact of Qatar Science Technology Park (QSTP).

Managing information/Meeting Management:
• Provide high level advice, recommendation, suggestions and feedback to the CEO
• Perform special projects and other duties assigned
• Providing a service that is in line with the CEO’s work habits and preferences
• Lead, drive and maintain regular meetings including Ad-hoc meetings
• Develop, support, provide and maintain a strong working relationship with C Level Executives on all aspects where additional services and/or solutions are required

Monitoring and reporting:

• Manage, collect and summarize the reports received from each department
• Interpret and communicate the reports and highlight the complexities of any pending issues/action items
• Delivery of high quality reporting with analysis and providing CEO management information which meets the demands and for complete visibility of programme delivery
• Establish and develop monitoring reports for continuous follow up with C Level Executives

Sales Coordinator at Al Madar Telecom
  • Kuwait - Al Kuwait
  • March 2003 to October 2009
Senior Coordinator at Dan Trading & Contracting Company
  • Kuwait - Al Kuwait
  • March 1996 to February 2003

Senior Coordinator
Special Project Division

• To prepare and submit the weekly report to the head of the Special Project
• To coordinate with various departmental head
• To execute all received RFQ from clients
• Distribute the RFQ to the concerned buyers
• Assisting the buyers to outsource the required materials
• To evaluate and analyze all received quotations from suppliers
• To process and submit all quotations to client
• Authorized to award the purchase order
• Authorized to negotiate the prices received from suppliers
• To ensure and coordinate the timely delivery of the ordered material
• To process and submit the invoice to client


Coordinator
Communication, Orbit Division

• Overall in charge of sending authorization and communications directly to Orbit for service activation/deactivation.
• To consolidate, evaluate and analyze complaint received from the customers
• To assist the customer service staff to escalate issues with their customers
• To supervise the customer service staff with their timely work flow without delay


Coordinator
Commercial Division

• To prepare and submit weekly report to the head of Commercial and Chairman
• To coordinate with various department heads
• To process and execute all enquiries received from clients
• To source the required materials
• To evaluate the quotations and submit recommendations
• Close follow up with Accounts to collect payment

Commercial Coordinator at Canar Trading & Contracting
  • Kuwait - Al Ahmadi
  • March 1993 to February 1996

• Coordinating and collecting inputs from various department head
• Prepare and submit weekly reports to Commercial head and Chairman
• Prepares document to put out tenders for various facility management related contracts
• Manages independently and coordinates all aspects of a tender, in particular the project schedule, the cost estimate and the others
• Check for completeness all relevant information for the tender
• Assist in reviewing the bid packages
• Assist in preparing and organizing with all tender team members the internal deliverables that will be included in the final proposal
• Attending meetings during tender development, cost review and if awarded, develop and maintain professional business contacts with suppliers, vendors, sub-contractors and governmental agencies as appropriate
• To process and execute all enquiries received from client
• Sourcing the required materials
• To process and submit the quotation to clients
• To prepare and process the PO received from clients
• Follow up the shipped material thru our nominated forwarding agent
• To process, submit and follow up the invoices to clients

Education

Bachelor's degree, Accounting
  • at Philippine Womens University
  • March 1990

Specialties & Skills

Leadership
Decision Making
Task Management
Negotiation
Communication Skills
Attention to Details
Highly Analytical
Out of the Box Thinker
Delegating Task
Leadership
Cross Discipline Coordination

Languages

English
Expert
Tagalog
Expert
Arabic
Intermediate