دومينيك رزق

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Leading the planning and execution of large-scale commercial and fit-out projects valued at multi-million SAR, ensuring quality, timeline, profitability and client satisfaction.
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Managing full project lifecycle from design development, procurement, construction, to handover. Coordinating cross-functional teams of engineers, designers, and contractors.
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Overseeing all contractual aspects including negotiation and billing closure.
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Maintaining accurate cost control and optimizing procurement protocols.
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Spearheading bid and RFQ processes,
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Identifying and securing new business opportunities.
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Handling branch operations in Khobar and Bahrain, including market analysis, lead generation, sales team guidance.
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Developing and maintaining strong relationships with key clients, contractors, and suppliers, ensuring effective communication and collaboration throughout the project lifecycle.
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Implementing quality control procedures that align with client expectations.
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Monitoring project performance, identifying potential risks and challenges and implementing proactive solutions that mitigate issues and ensure project success.
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Driving innovation in design and construction methodologies and leveraging technology.

Market Entry & Expansion: Orchestrating the successful launch of the Al Khobar operation, reporting directly to the CEO, and strategically doubling business size through the opening of a second branch.
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Market Education & Awareness: Promoting the benefits of virtual and serviced offices, and flexible workspaces in the KSA market.
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Operational Excellence: Optimizing operations across both Al Hugayet Tower & Al Khobar Gate generating enhanced sales, revenues, and profitability.
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Facility & Team Management: Managing all aspects of facility maintenance, ensuring a premium environment, while leading team employment, training, and development efforts, fostering a culture of high performance and customer satisfaction.
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Strategic Marketing & Lead Generation: Developing and executing targeted marketing campaigns and lead generation strategies, leveraging online and offline channels.
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Client Acquisition & Retention: Consistently securing high-value client transactions, negotiation of favorable contract terms, and ensuring accurate billing processes, while upholding exceptional customer service standards.
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P&L Management: Overseeing P&L responsibilities for the Khobar area, budget management, cost control, while maximizing profitability to ensure sustainable growth.
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Stakeholder Management: Cultivating strong relationships with landlords, vendors, and local authorities towards smooth operations and compliance with all relevant regulations.
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Innovation & Service Enhancement: Seeking continuous opportunities that innovate and enhance the company's service offerings.

Managed sales, online reservations, rental lease agreements, and billing.
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Overseeing a fleet of 50 vehicles, ensuring mechanical service and readiness.
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Assisting with day-to-day responsibilities, expense control, vehicle service, team management, and schedule planning.