Unit & Operation Manager - ID Works Global | Al Khobar
ID Works Global
مجموع سنوات الخبرة :19 years, 2 أشهر
Key Results Areas:
§ Operation Management
§ P&L Management
§ Managing Sales Team, sales Targets and day to day activities
§ Managing the company online presence and Google Ads Campaigns
§ Generating Leads & Planning Market Penetration
§ Market Study and Audience Segmentation
§ Steering Designers Production Vs Clients Requirements, Coordinating between Projects Managements & Financial Dep.
§ Responsible of the CRM Platform
§ Handling Commercial Proposals, Contracts & Billing
Key Results Areas:
Running Al Khobar Area two branches with direct reporting to the company CEO
Kicking up the 1st branch operation in Hugayet Tower
Evaluating the business weaknesses, setting sales’ goals in précised time frames to overcome them
Increasing sales, revenue, profit and controlling the bottom line
Business expansion and growth into another new floor in same tower doubling the size of the operation
Managing the branch day to day operation:
-Facility management & maintenance (hiring maintenance companies, assigning yearly preventive maintenance contracts \[AC, Electrical, Floral\], contractors follow up, renovation designs, furniture & fit out purchases)
-Team hiring, training & evaluation
-Decision contribution in the exploration of various efficient marketing mediums aiming to educate the market, generate more leads within the targeted audience (Google ads, PPC, SEO’s, Marketing events and newspaper ads)
-Qualifying leads and potential business opportunities by meeting companies’ decision makers, procurement managers, real estate developers and general managers & tailoring business proposals
-Closing deals, legal leasing contracts’ preparation, billing management & Accounts’ Management -Handling Petty Cash
Identifying new business opportunities within assigned area through analysis of the needs and trends
Assuring Premium Costumer Service as per our international standard to all clients especially international firms who use our premium serviced offices like “EMC2, DELL, Transocean, Global SantaFe, Trinidad Drilling, Transocean, Gulf International Bank, BADIR Program from King Abdullah Bin Abdul-Aziz for Science & Technology, Wa’ed Program by Aramco”
Business Expansion into a second landmark tower in the city center for an investment worth of 6 Million SAR
Setting up operation, team, pricing, fit out, targets and business plan Target achievement as per set time frame
Brief: Avis Rent a Car is a franchise of Avis US, the second largest rent-a-car company in the United States. Key Results Areas:
Leasing Cars and premium vehicles with Chauffeur Services.
Issuing leases, billing and processing payments and outstanding follow-up.
Operating a branch with 50 cars in service.
Handling Sales of old and current cars fleet.
Operating a profitable branch by generating revenue and controlling office expenses within budget limits.
Managed the branch daily operations and customer service.
Managing Online Bookings.
Handled cars' maintenance planned drivers’ daily schedule.
Training and evaluating employees’ performance.
Handling bookings and applying seasonal marketing campaigns in the sales process
Direct Sales - Customer Service - Cargo checking
Sales - Customer Service - Visual Merchandising - Windows’ Display
Front House controller (restaurant stations’ appliances, laundry services) Customer Service - Attending F&B sessions under the Human Resource Department’s surveillance
-Take orders from patrons for food or beverages.
-Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
-Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.
-Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
-Collect payments from customers.
Final Project : Military Miscile Operating on Water Pressure equipped with night vision camera with live broacast to the military base
Cisco Certified Network Associate for the fourth level degree
Grradueted with Excellent Degree in the Lebanese official exams
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