Operations – Contracting Supervisor
Bon Tours
Total years of experience :20 years, 4 Months
Negotiating with suppliers for Contracts (hotels/Tours/Transfers)
Review & update system using Excel sheets & then update online system
Sending weekly tariff sheet to partners
Comparison of rates to be competitive
Create flyers for promos
Negotiating with suppliers for Contracts (hotels/Tours/Transfers)
Review & update system with system
Sending weekly tariff sheet to partners
Comparison of rates to be competitive
Secretarial assistance to COO
Raise PR, PO on SAP (MM Module)
Setup and coordinate meetings and conferences & divisional travel arrangements
Transcribe and distribute meeting agendas and minutes
Maintain hard copy and electronic filing system
Ordering and maintaining stationery
Handle divisional petty cash
Drafting letters, circulars
Train the staff on the system/reservations
Handling of FIT/MICE bookings
Coordinate with hotels and suppliers with regard to reservations
Uploading of Contracts/Rates in the back Office.
Reservations assistance to customers via online/Telephone/walk - in
Coordinate with hotels and suppliers with regard to reservations
Prepare holiday/ tour packages for FIT
Planning, organizing and booking tours and travels.
Understand the client’s need and give appropriate suggestions accordingly.
Provide excellent customer-service.
Ask feedback from clients regards to organization of tours and travel services.
Key responsibilities were Front office & staff administration, finance & stocks
Certificate Level in Human Resource Management