Donald Carlin, Configuration/Delivery Manager

Donald Carlin

Configuration/Delivery Manager

Harris International

Lieu
Émirats Arabes Unis - Abu Dhabi
Éducation
Master, TECHNOLOGY MANAGEMENT
Expérience
15 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 5 Mois

Configuration/Delivery Manager à Harris International
  • Émirats Arabes Unis - Abu Dhabi
  • Je travaille ici depuis mars 2020

Designs and establishes configuration management documentation. Analyzes proposed product design changes to determine the effect on the overall system. Performs audits to verify compliance with contract requirements. Provides advice and guidance on methods, procedures and requirements to individuals responsible for the creation of documentation.
• Saved company from buying USD 600K by confirming contractual obligations and customer communications.
• Conducted 100% security audits and reports withing deadlines, implemented global security standards in application development and software engineering teams.
• Successfully manage configuration management process that 100% change orders completed ahead of time, enabling company to fully meet contract requirements.
• Ensure total compliance with customer and global regulatory requirements.

IT SERVICES MANAGER à PAE (Amentum), Inc
  • Irak - Bagdad
  • octobre 2015 à mars 2020

As IT Operations Manager, collaborate with country leaders and department heads on IT strategy, business operations. Develop information and data security policy, troubleshoot issues, maintaining network security, helping user needs, and ensuring business continuity.

Direct teams and supervise IT operations, expansion, risk management, troubleshooting, and disaster response planning. Manage annual budget for projects and purchasing, contracts management. Perform recruiting, coaching, retention, train employees, researching, backup systems, firewall configuration, and hands on installation. Manage vendors and client services.

• Reduced computer malware infections 90% by creating new IT security policies and training programs.
• Achieved cost savings of 50% through skilled vendor management and negotiations with ISP.
• Expanded IT infrastructure by 200% using only 50% of budget by repurposing infrastructure components.
• Accomplish project management and data integrity by applying GDPR, NIST, and ISO 27001.
• Recognized twice with awards for going above and beyond normal job requirements.

INFORMATION SYSTEMS ENGINEER à General Dynamics IT
  • Afghanistan
  • mai 2013 à septembre 2015

Received numerous certificates of appreciation for outstanding achievements and superior performance.

Planned and directed project management for DoD and NATO clients involving developing IT infrastructure, architecture, information security, user needs, researching, troubleshooting, and networks. Leveraged vendors management, enabled cross-cultural team building, communicated effectively to achieve IT project goals ahead of deadlines.

• Accomplished IT risk management and disaster recovery using NIST guidelines and ISO 27001.
• Completed hospital expansion project 20% under budget through efficient IT outsourcing.
• Provided site assessments and IT solutions that improved downtime by 33% & restore time 15%.
• Recouped underutilized rack equipment space by analyzing customers' configurations, saving customers hundreds of thousands of dollars in new equipment purchases.
• Led project for military takeover of a civilian morale Wi-Fi network which had achieved zero outages when executed.

SENIOR SYSTEMS ENGINEER à NetCentrics
  • Etats Unis - Arizona
  • février 2012 à mai 2013

Spearheaded teams of junior engineers and administrators to complete IT projects and achieve innovation.

Collaborated with senior leaders on strategic planning, and information security. Provided tech support. Identified cybersecurity threats and vulnerabilities through security controls. Organized, updated and develop IT security policies and procedures including network security researching, firewall support, and disaster recovery planning.

• Completed projects such as email migrations efficiently and ahead of schedule.
• Streamlined processes to achieve 10% faster completion times and improve performance.
• Designed testing for operating systems, applications, and hardware that saved on average five days of test time.

SYSTEMS ADMINISTRATOR à General Dynamics IT
  • Irak - Nasiriyah
  • janvier 2009 à janvier 2012

Engineered technologies for aircraft using cybersecurity controls with DISA, NIST, and ISO 27001 standards.

Maintained information system and network security, performed disaster recovery planning, electronic data operations, troubleshooting, and performed preventative equipment maintenance. Optimized Cisco networks and Microsoft Servers.

• Built and installed a network centre for video feeds under adverse conditions ahead of schedule.
• By performance tuning, accomplished 99.999% up time for customers despite adverse conditions and security threats.
• Achieved a site design that was so successful it was used as a model for future site development.

Éducation

Master, TECHNOLOGY MANAGEMENT
  • à University of Phoenix
  • décembre 2019

,

Baccalauréat, INFORMATION TECHNOLOGY (BSc)
  • à University of Phoenix
  • décembre 2019

,

Specialties & Skills

IT Project Management
Information Security
Network Architecture
Managing Employees
IT Operations
Risk Management
Budgeting
Network Security
Customer Relations
Project Management
Disaster Recovery
Information Security
Networking
Policy Analysis
Cybersecurity
Technical writing
Team Management
Managing Employees
IT Project Management
Information Security Management
IT Operations
Team Leadership
Leadership
IT Management
Microsoft Office

Langues

Anglais
Langue Maternelle
Arabe
Débutant
Chinois
Débutant
Français
Débutant

Formation et Diplômes

Certified Information Systems Security Professional (CISSP) (Certificat)
Date de la formation:
December 2019