Marketing Specialist
First Kid Genral Trading L.L.C
Total years of experience :6 years, 6 Months
I am reporting directly to CEO, and getting approvals for all the products we are working on.
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
•Diagnose and resolve technical hardware and software issues involving internet connectivity.
•Identify and escalate priority issues per Client specifications.
•Organize ideas and communicate oral messages appropriate to listeners and situations.
•Follow up and make scheduled call backs to customers where necessary.
Handling all types of complaints and inquiries regarding licensing, nocs and transportation.
,