Donna Newman, Head of Business Development & Marketing

Donna Newman

Head of Business Development & Marketing

Concordia DMCC

Location
United Arab Emirates - Dubai
Education
Diploma, Business
Experience
12 years, 11 Months

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Work Experience

Total years of experience :12 years, 11 Months

Head of Business Development & Marketing at Concordia DMCC
  • United Arab Emirates - Dubai
  • My current job since August 2015

• Lead the Business Development on behalf of Concordia DMCC for provision of Integrated Facility Management Services.
• Implement and establish a new brand and Marketing Policy.
• Implement brand and associated materials / market position.
• Develop and Implement 3 year Development Plan.
• Develop high level tendering and costing models.
• Generation of new business through the identification of new opportunities and business / government relationships.
• Manpower selection and recruitment in-line with work secured and growth initiatives.
• Continued development of existing Clients base to improve repeat business.
Develop Advertising offering within JLT and associate increase on revenues.

Middle East General Manager at intertek
  • United Arab Emirates - Dubai
  • July 2012 to July 2015

• General Manager of the Products Division (Commercial & Electrical) for the Middle East - encompassing Testing, Inspection and Certification for Electrical, Life Safety Systems, Lighting, Building Products, HVAC, Wireless, Hazloc, Energy Efficiency, ASTA and GMAP Services.
• Implement and establish a new Division for the Middle East market
• Develop, Implement and Manage 3-5 year business plan and P&L for the new business.
• Operational and Performance Management of Contracts.
• Development and Delivery of Strategic Solutions.
• Generation of new business through the identification of new opportunities and business / government relationships.
• Manpower selection and recruitment in-line with work secured and growth initiatives.
• Develop, Implement and Manage 3-5 year Marketing plan for continued growth.
• Initiation of Electrical Laboratory including staffing, testing equipment, accreditation and delivery solutions.

Business Development & Customer Service Manager at johnson controls
  • United Arab Emirates - Dubai
  • June 2011 to May 2012

• Employed primarily as a Business Development Manager with the remit to establish a new Department, target clientele and associated income/ revenue stream.
• Develop, Implement and Manage 3-5 year business plan for new business stream.
• Develop and implement full mobile reactive infrastructure to provide immediate reactive response for clients.
• Develop and implement a Residential and Commercial Revenue Stream.
• Involvement with FM Operational, Transitional and Implementation throughout the UAE.
• Gained Owners Association Management examination to implement delivery of consultancy and advice to Owners Associations.
• Manpower and Sub-contractor procurement.
• Operational and Performance Management of Contracts.
• Development and Delivery of Strategic Property and Facility Management Solutions.
• Contractual Standardising involvement, to drive the strategic development and leadership of performance consulting services.
• Generation of new business through the identification of new opportunities and business relationships.
• Manpower selection and recruitment in-line with work secured.

Education

Diploma, Business
  • at Redcar & Cleveland College
  • January 2000

2000 Hartlepool Borough Council Approved First Aider Certificate (valid for 3 years) Curriculum Vitae Redcar & Cleveland College TROCN Counselling Skills for Mentors

Diploma, Management Studies
  • at Stockton College of Further Education
  • January 1997

1996 - 1997 Stockton College of Further Education Diploma in Management Studies (D.M.S.)

Bachelor's degree, Word processing
  • at Hartlepool College of Further Education
  • January 1992

1983 - 1992 Hartlepool College of Further Education Typing - NC Advanced - Credits Word processing - NC Elementary - Credits Accounting - O'level C

Diploma, Mathematics
  • at Brierton Secondary School
  • January 1983

NEBSM Supervisory Management Certificate Emergency First Aid Certificate 1978 - 1983 Brierton Secondary School, Hartlepool Mathematics - CSE 1 Office Practice - CSE 1 Typing - CSE 1 - RSA Ele Distinction - NC Intermediate Credit Home Economics - CSE 2

Bachelor's degree, Literature
  • at Rossmere Primary School
  • January 1978

English Language - O'Level C - Literature - O'level C History - CSE 2 Chemistry - CSE 2 Child Development - CSE 1 1972 - 1978 Rossmere Primary School, Hartlepool

Specialties & Skills

Multitasking
Facility Operations
Property Management
Project Management
Trouble shooter
BUSINESS DEVELOPMENT
APPRAISAL
CUSTOMER SERVICE
EMPLOYMENT LAW
FACILITIES MANAGEMENT
LOTUS NOTES
MICROSOFT OFFICE

Languages

English
Expert

Memberships

BBG - British Business Group
  • Member
MEFMA
  • Member

Hobbies

  • Travel
    Travelling the world, understanding cultures, traditions, enjoying local food, broadening my mind.