Duaa Al Banhawy, P.A. & Office Manager to Chairman

Duaa Al Banhawy

P.A. & Office Manager to Chairman

Dubai Holding Group & Al Shamsi Holdings

Location
United Arab Emirates
Education
Bachelor's degree, English Literature & Translation
Experience
15 years, 4 Months

Share My Profile

Block User


Work Experience

Total years of experience :15 years, 4 Months

P.A. & Office Manager to Chairman at Dubai Holding Group & Al Shamsi Holdings
  • United Arab Emirates
  • My current job since November 2013

Office Manager to Chairman & Owner of a large Retail Franchisee
company across GCC of more than 1K employee & over 100 stores.
Duties:
* Act as gate keeper & first point of Contact for H.E.
* Extensive Co-ordination of VIP clients when visiting H.E
* Reading, monitoring and responding to emails, faxes and posts
* Answering calls and handling queries,
* Liaising with staff, clients, etc.,
* Managing electronic diary,
* Booking meetings,
* Organizing travel and preparing complex travel itineraries, as well as
visas and accommodation as and when required.
* Writing minutes & taking dictation,
* Preparing papers for meetings,
* Managing and reviewing filing and office systems,
* Managing projects,
* Briefing papers, reports, presentations, attend meetings and ensure
that Chairman is well prepared for meetings;
* Make decisions and delegate work to others in H.E absence.
* Responsible for the H.E. personal fleet vehicles; renewing vehicle
registration and insurance.
* Responsible for the H.E. yachts, renewing of registration, insurance and
regular service.

office & travel coordinator at KPMG InternationalTravel &
  • United Arab Emirates
  • March 2012 to November 2013

one of the Big Four auditors. Seated in Amsterdam, the Netherlands, KPMG employees
are 174, 000 people and has three lines of services: audit, tax, and
advisory.
Duties:
* Present a professional, welcoming first contact to all clients, funders,
vendors, board members, staff, media, etc. - by phone, in person, and
email.
* Organize and supervise all of the administrative activities that facilitate
the smooth running of an office.
* Managing filing systems.
* Direct persons to correct destination.
* Provide support for teams: staff travels arrangements and expense
tracking.
* Responsible for incoming and outgoing mail, shipping and receiving.
* Review travel associated invoices as well as statements for accuracy
plus codes for Accounts Payable.
* Ensure to compare invoices with genuine travel transactions to
validate every charge.
* Verify entire group reservation request for correctness against meeting
profile.
* Establish standards and procedures.

P.A. & Office Secretary to Middle East M.D at SPE International (Society of Petroleum Engineers)
  • United Arab Emirates - Dubai
  • July 2009 to February 2012

SPE is the largest
organization serving managers, engineers, scientists and other
professionals worldwide in the upstream segment of the oil and gas
industry and provides a worldwide forum for oil and natural gas
exploration and production (E&P) professionals for the exchange of
technical knowledge and a professional home for more than
165, 000 engineers, scientists, managers, and educators.
Duties:
* Managing and booking all flights, hotels, and Transportation for the
MENA managing director trips all over the world.
* Establish and maintain update records and filling system in order to
support the info needs by the manager.
* Handling Appointments & calendar arrangements.
* Following up all secretarial duties.
* Preparing occasional & cultural presentations for staff or clients.
* Dept. services and support to ensure efficient communication and
action.
* Acting as a first point of contact for screening and handling all the
visitors/callers (internal & external) in order ensuring customer friendly
image.
* Direct persons to correct destination
* Deal with queries from the public and customers
* Translating invitations & events, conferences and workshops Brochures.

P.A to Head of Marketing Dept. at Emirates NBD
  • United Arab Emirates
  • January 2009 to June 2009

P.A. to Head of Marketing. - Emirates NBD is one of the largest banking
groups in the Middle East in terms of assets. It is a market leader across
core business lines and the leading retail banking franchise, with more
than 220 branches and over 900 ATMs and Cash Deposit Machines
(CDMs) spread across the country and overseas.
Duties:
* authorized to access confidential e-mails & to reply on my Manager's behalf.
* Dept. services (shorthand, replies, mail reports, etc) and support to
ensure efficient communication and action.
* Acting as a first point of contact for screening and handling all the
visitors/callers (internal & external) and staff in order ensuring customer
friendly image.
* Establish and maintain update records and filling system in order to
support the info needs by the manager.
* Translating some ads. And promotions.
* Follow up and make necessary administrative arrangements for events
to ensure cost effective execution / Department’s activities.
* Providing a diary management service to assist in effective use of
managerial time.
* Handling and booking for all the Dept. meetings with different
agencies.

Education

Bachelor's degree, English Literature & Translation
  • at he College of London
  • July 2008

courses: * The Higher Institute of Languages

Bachelor's degree, English Literature & Translation
  • at he College of London
  • July 2008

courses: * The Higher Institute of Languages

Specialties & Skills

Organizing Meetings
Secretarial
Coordination
Booking
Microsoft Office
ADMINISTRATION
CUSTOMER RELATIONS
DICTATION
MANAGEMENT
MEETING FACILITATION
MICROSOFT MAIL
MICROSOFT OFFICE
PRESENTATION SKILLS

Languages

Arabic
Expert
English
Expert
Spanish
Intermediate