دعاء عودة, Senior customer service regualory officer

دعاء عودة

Senior customer service regualory officer

Telecommunications regulatory commission

البلد
الإمارات العربية المتحدة - الشارقة
التعليم
بكالوريوس, Business Administration
الخبرات
20 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :20 years, 7 أشهر

Senior customer service regualory officer في Telecommunications regulatory commission
  • الأردن - عمان
  • أكتوبر 2010 إلى ديسمبر 2018

Unpaid leave

Senior Auditor في Telecommunications Regulatory Commission-TRC
  • الأردن - عمان
  • فبراير 2008 إلى أكتوبر 2010

Main responsibilities and duties include insuring the sufficiency and efficiency of the implementation of all administrative and financial decisions and procedures, and to what extent it is attained to the legal obligations, polices, plans and regulatory affairs at the TRC.

Internal Auditor في Telecommunications Regulatory Commission-TRC
  • الأردن
  • نوفمبر 2005 إلى فبراير 2008

Main responsibilities and duties include insuring the sufficiency and efficiency of the implementation of all administrative and financial decisions and procedures, and to what extent it is attained to the legal obligations, polices, plans and regulatory affairs at the TRC.

Huamn Resources Officer/Acting Head Of Human Resources Management Section في Telecommunications Regulatory Commission
  • الأردن
  • أبريل 2003 إلى نوفمبر 2005

I started working as a Human Resources Offices I was responsible for all personnel duties such as recruiting, employees benefits, employees promotion, transfer, health insurance, managing employees files, and many other responsibilities. I was acting as Head of Human Resources Section for almost two years. On November 17, 2005 I was transferred to the Internal Audit Unit to work as an Auditor, and still up till now

Administrative Assistant في Mobilecom
  • الأردن
  • يوليو 2002 إلى ديسمبر 2002

Administrative Assistant to the Chief Operations Officer

Maintenance Coordinator & Custmer Services في Arabian Office Automation-XEROX
  • الأردن
  • يوليو 1998 إلى سبتمبر 2001

Responsible for all duties concerning the maintenance section, coordination between customers and maintenance engineers, maintenance contracts, preparing spare part and consumables orders form XEROX company, pricing of spare parts and consumables, and many other responsibilities.

Administrator in the Maintenance Dept. في International Office Suppliers-Konica
  • الأردن
  • أكتوبر 1996 إلى أكتوبر 1997

An Administrator in the maintenance department, responsible for answering all customers needs, issuing invoices of maintenance charges as well as spare parts and consumables and follow on maintenance contracts.

الخلفية التعليمية

بكالوريوس, Business Administration
  • في Jordan University
  • يونيو 1996
بكالوريوس, Administration and Business Administration
  • في The University of Jordan
  • يونيو 1996

Specialties & Skills

Internal Audit
Managing Employees
Insurance
Health Insurance
Human Resources, Customer Services

اللغات

الانجليزية
متمرّس