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Eamdeldin sharafeldin, Sales Officer & Operations Administrator

Eamdeldin sharafeldin

Sales Officer & Operations Administrator·Private Sector

United Arab Emirates

Bachelor's degree, Mass Communication

Work experience

Total years of experience: 2 years, 5 months

Sales Officer & Operations Administrator

January 2025 - Present

Private Sector

Dubai, United Arab Emirates Remote

January 2025 - Present

• Handle 50+ client files daily with 98% data accuracy across Excel, Word, and PowerPoint.
• Build custom dashboards tracking 16+ monthly performance metrics for senior management reporting.
• Maintain 100% follow-up adherence for all active leads, improving client satisfaction by 25%.
• Produce 3+ polished monthly reports and proposals that directly support deal closures.

Company industry:
Primary, Prep, & Secondary School

Personal Assistant (Internship)

October 2025 - January 2026

Confidential Organisation

Dubai, United Arab Emirates Hybrid

October 2025 - January 2026

• Managed executive calendars, coordinating 10+ meetings monthly with zero scheduling conflicts.
• Screened and prioritised 10+ daily communications, ensuring critical items reached the executive immediately.
• Cut administrative processing time by 35% by introducing streamlined digital workflow tools.
• Prepared executive briefings, correspondence, and reports using advanced Microsoft 365 functions.
• Coordinated logistics for internal meetings, travel plans, and project deadlines across 3+ departments.

Company industry:
Software Development

Media Intern

January 2025 - January 2025

University of Sharjah Media Centre

Sharjah, United Arab Emirates

January 2025 - January 2025

• Assisted in data organization and administrative documentation for media projects.
• Entered and updated student data for photo identification.
• Managed scheduling and communication for event coverage.
• Supported internal coordination between departments.

Company industry:
Primary, Prep, & Secondary School

Media Operations & Admin Support Intern

January 2025 - January 2025

University of Sharjah Media Centre

Sharjah, United Arab Emirates

January 2025 - January 2025

• Maintained documentation systems for 4+ media projects, ensuring 100% data accuracy at all times.
• Entered 200+ student records into institutional databases with zero errors on first submission.
• Coordinated 6+ campus events with 100% on-time delivery using Excel and Outlook scheduling tools.
• Distributed consolidated reports across 5+ teams, improving workflow transparency by 40%.
• Contributed to 15+ university magazine issues — managing content schedules and editorial reviews.

Company industry:
Primary, Prep, & Secondary School

HR Administrator & Administrative Coordinator (volunteer)

January 2023 - December 2023

University of Sharjah

Sharjah, United Arab Emirates

January 2023 - December 2023

• Managed personnel records for 100+ staff, maintaining full compliance and zero data breaches.
• Processed 50+ HR documents daily — contracts, policies, and compliance files — with zero errors.
• Supported 20+ recruitment cycles: applications, interview scheduling, and hiring coordination.
• Coordinated logistics and communications for 8+ large-scale university events (150+ attendees).
• Managed simultaneous calendars for 5+ department heads, scheduling 10 monthly meetings.

Company industry:
Primary, Prep, & Secondary School

Education

University of Sharjah

January 2025

January 2025

Bachelor's degree, Mass Communication

United Arab Emirates

Skills

CLIENT CONFIDENTIALITY
Intermediate
CLIENT CONFIDENTIALITY
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
BOOKKEEPING
Intermediate
BOOKKEEPING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
DOCUMENT MANAGEMENT
Intermediate
DOCUMENT MANAGEMENT
Intermediate
MASS COMMUNICATION
Intermediate
MASS COMMUNICATION
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
AUTOMATION
Intermediate
AUTOMATION
Intermediate
DATA INTEGRITY
Intermediate
DATA INTEGRITY
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
INTRAOCULAR PRESSURE
Intermediate
INTRAOCULAR PRESSURE
Intermediate
MICROSOFT 365
Intermediate
MICROSOFT 365
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE PROCEDURES
Intermediate
OFFICE PROCEDURES
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
WORKFLOW MANAGEMENT
Intermediate
WORKFLOW MANAGEMENT
Intermediate

Languages

Arabic

Beginner

English

Beginner