Program Management Office - Administrator
Hamad Medical Corporation
Total years of experience :22 years, 6 Months
Working as part of a team and supporting the Asst. Executive Director / PMO Manager. Responsible for the day-to-day tasks and administrative duties of the PMO office including Project Event Management.
Duties:
• Coordinate with department meeting
• Project Events Organizing/ Management
• Electronic Document Management for various Programme Governance Groups/Committees
• Cerner Web Security Officer
• PMO calendar management and venue management
• Process Service Request Forms
• PMO Document Printing Management
• Manage Assistant Executive Director & Project Manager Calendar
• Managing PMO Electrical/Electronic/Stationery Inventory
Achievements:
• Reduced TAT in all the above duties
• Optimal Usage of Stationery items
• Able to multitask on duties assigned
Worked as part of a team and directly supporting the Director/ Council Secretary/Assoc. Director/Deputy Director of the Institution. Responsible for the day-to-day tasks and administrative duties in the Director’s Office and Council Secretary’s Office.
Duties:
• Prepare Project Management Plan (PMP) for USAID-ASHA
• Data collection for the new projects.
• Evaluate bid analysis on the approved line of items
• Prepare reports, proposals and presentations
• Organize for workshops with technical and administrative staff.
• Monthly and quarterly performance data
• Administer project documentation practices which includes -grant application, performance data, financial statements and maintenance of the project.
• Manage Crèche Staff Payroll.
• Administer Council Minutes documentation work
• Organize accommodation for event - guests, and delegates.
• Liaise for the Institutional/Department/Specialty licenses
• Conduct quality audits on Document Imaging and Scanning Centre
• Design & create - presentations, memos, Event ID Cards, banners, invitation cards, and brochures.
• Handle all office equipment like MFP printers, scanner, LCD/DLP Projector, Photocopier, Fax and telephones.
Achievements:
• Developed the Multitasking skill
• Actively participated in all Team Work
• Successfully completed ASHA Grant - Pneumatic Chute System Project
• Successfully completed ASHA Grant - College of Nursing Library Project
• Successfully Implemented Institution Data Imaging & Scanning Centre (DISC)
• Successfully completed the first phase of Institutional Document Licensing assignment
1. Perform researches and data collection for the smooth functioning of the Stores.
2. Manage and provide assistance for other Stores area in case of emergency and requirement.
3. Conduct quality evaluation and recommend methods to improve systems and procedures on objective, arrangement of the management controls and day-to-day smooth operations in the Stores premises.
4. Scrutinize and assess Stores requirement by providing objective advice with the aim of creating value, maximizing growth and improving Stores performance and appearance.
5. Study and evaluate supplier’s stock on the approved line of items for the department.
6. Identify problems, recommend suitable course of action, and when necessary, implement agreed solutions.
7. Recommend apt approach to improve Stores performance, configuration and operation.
8. Contribute himself in times of Annual Stock Take whilst physical stock verification in other areas of store.
9. Administer the whole range of Stores documentation practices which includes - Supplier Information, Purchase Information (Requests & Orders), Stock Receipt, and Indent/requests.
10. Manage and report to the Stores Manager for the shortage and excess of items and make necessary adjustments to prevail over the uncertain situation.
1. Manage and lead the Front Office area in terms of receiving Customer complaints.
2. Prepare reports on Customer Complaints versus job completion.
3. Conduct quality audits on job completion and provide support for the technical team in terms of spare replacement at optimal cost.
4. Assess and recommend tools for progressive smooth functioning of the centre and day-to-day operations.
5. Evaluate the requirements for maximizing productivity growth and development.
6. Spot problems, suggest appropriate remedy of action, and if required, put into action on approved solution.
7. Generate reports, proposals and presentations over the Customer Complaint strategy.
8. Organize workshops for technical team and administrative staff.
9. Responsible for the Centre’s central documentation practices
I have completed my M.B.A. in Second Class Dissertation - A project on "Employee Stress Management"
I have secured First Class in M.Sc. Information Technology.
I did my Bachelor in Business Administration and I received Third Class in it.