ebrahim halawa

Senior Credit Controller at Gulf Commercial Group

• United Arab Emirates - Abu Dhabi
• My current job since January 2013

 Document all the relevant correspondence related to outstanding invoices and communication from clients.
 Liaise with other departments within the company to ensure the best possible service is given to the client as well as ensuring prompt payment is received.
 Assisting with invoicing and manual invoicing when required.
 Handles disputed accounts and negotiates to bring payment into line with terms.
 Obtains sufficient information to assess the creditworthiness of new and existing customers.
 Anticipates developments, and identifies accounts that will require special attention.
 Authorizing credit account terms.
 Succeeding the submission of the invoices and ensure that the necessary document reach the customer on time.
 Document all the relevant correspondence related to outstanding invoices and communication from clients.
 Ensure reconciliation of all sub ledgers & general ledger is performed on regular basis.
 Manage the Invoice generation operation and Credit Control.
 Annual physical stock counting and prepare excel report for any differences.
 Check Monthly Bank Reconciliation Statements of all bank accounts maintained resolve any differences in a timely manner.
 Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department.
 Carried out account reconciliation process while ensuring timely completion of allocated tasks. Effectively interacted with senior management, colleagues and staff members to participate in process improvements.
 Ensure that debts are paid in a timely manner.  Personally investigate the largest customer credit applications.  Personally visit the largest customers to establish relations.  Monitor periodic credit reviews.  Monitor deductions being taken by customers.  Maintain daily correspondences with the sales department to keep the clients information updated and their account is up to date.
 Develop reports as required for external and internal purposes.
 Effectively manage and maintain the Days Sales Outstanding (DSO) at desired levels by rescheduling of debts and re-evaluating assets.
 Ensure to create and maintain a credit file database for all customers.
 Responsible for standardized reporting on credit assessments & reviews.
 Handling PDC Cheques.
 Handling bounced Cheques.
 Ensure that debts are paid in a timely manner.
 Generating the weekly invoices report to make sure that all the invoices submitted on time.
 Send out monthly client statements/letters as may be agreed from time to time.
 Meet cash & debtor day targets set by the Firm.
 Maintain accurate records of all chasing activity.
 Regular meetings with Fee Earners to ensure all relevant debts are managed as necessary.
 Assist in the setting up of the credit control system.
 Chase overdue invoices by telephone, email & letter within agreed timescales.
 Handle disputed bills and negotiate to bring payment within the agreed terms.
 Provide accurate advice on billing queries.
 Respond promptly and completely to both client and internal enquiries.
 Undertake account reconciliations as required.
 Ensure monthly processing deadlines are met as required.
 Identify when delinquent accounts need to be called based on their terms of sale and call promptly once an account becomes past due.
 Follow up frequently for payment commitments.
 Coordinated with clients on phone calls, emails & letters regarding overdue invoices within agreed timescale. Provided guidance on billing queries as well as addresses and resolved both internal and customers’ queries.
 Provide detailed information in the on line credit notes.
 Handle all requests for documentation and to conduct all research resulting from the morning calls in the afternoon.