Network Engineer
Salam Technology
Total years of experience :17 years, 8 Months
• Installing and configuring Local area network and Wide area network
• Installing and Configuring Cisco Routers and Switches
• Expert knowledge about routing protocols like OSPF, EIGRP, RIP and Also Redundancy protocol like HSRP and VRRP
• Configuring VLANS in Cisco Switches
• As a member of the Network Support team, worked with Network teams
In troubleshooting, isolating and resolving LAN and WAN problems
ASTAD PROJECT MANAGEMENT December2012 - till date
IT Support (Out Sourced)
JOB PROFILE
• Managing and Troubleshooting Company Emails Account on MS Outlook.
• Supporting for Primavera for installing, upgrading and configuring the database.
• Using Microsoft SCCM 2012 (System Center Configuration Manager) to install OS and other applications remotely, and access the client PC’s for troubleshooting.
• Diagnosis of desktop, application, networking and infrastructure issues.
• Supporting users, setting up remote access and troubleshooting of Windows, WIFI Connections, Printers and other Computer Peripherals.
• Recommend changes to improve systems / network configurations and determine hardware or software requirements related to such changes.
• Install, assemble & configure computers. Monitor network infrastructure; scanners, Fax and other related hardware.
• Troubleshoot problem with computer systems, hardware and software, e-mail, network and peripheral equipment problems; make repairs and corrections as needed.
• Install software’s-drivers and correct errors by making appropriate changes and then re-checking the program to ensure that the desired results are produced
• Make hardware & software acquisition recommendations including helping users assess needs and provide justification for equipment and services.
• Supporting basic level of Citrix application, VPN etc
QATAR TELECOM \[Qtel\] July 2009 - June 2010
IPTV CUSTOMER SUPPORT ENGINEER (Out Sourced)
JOB PROFILE
• Remotely Trouble shooting customer IPTV & ADSL related issues
• HUAWEI NGDLC and DSLAM user profile Configuration
• ADSL Router Configuration & Trouble shooting
• Install, maintain and repair all type of system and components
• Installing and troubleshooting Win98/2000/2003, WinXP
• Installing and configuring Local Area Network
• Troubleshooting, diagnose, debug and repair of computer systems.
• Install, maintain and repair all type of system and components
• Installing and troubleshooting Win98/2000/2003, WinXP
• Find out a correct action plan in response to customers problems, needs and emergencies
System Administration
Wireless Modem Installation
Server Installation & Configuration
Router & Switch Installation Configuration
Troubleshooting
A CCNP is a certified computer network professional that has received certification from Cisco Systems, Inc. A Cisco Certified Network Professional (CCNP) will plan, build, and troubleshoot networks. They will work with other specialists to implement security, video, wireless and voice networks.
An MCSA's job duties depend on his role within a company. MCSAs may work as network and system administrators, or as network architects. They may also configure computers on the network and perform end-user support.
Cisco engineers monitor network systems. They communicate with customers, vendors and colleagues to ensure the maintenance of Cisco networks. They work with hardware such as routers and servers and protect the security of all Cisco systems.