Sales Representative
Bench Plus Crest
Total years of experience :16 years, 11 Months
• Meet and greet clients in the showroom, understand their needs, make presentations and advise them of products and solutions suiting their requirements.
• Conduct and handle payments from clients, follow up orders and to ensure delivery to the clients in line with the specifications and timeline established. If needed, solve issues on site during the delivery.
• Build close and good relations with potential and existing clients and do a proper follow up. Be the contact person for the client.
• Resolve efficiently potential problems with clients and coordinate internally for the appropriate solutions.
• Provide the appropriate information to update client database.
• Follow strictly the terms and conditions of sales in line with the company’s policy frame and procedures; make recommendations about procedural/policy changes and improvements.
Continuously improved customer service, brand awareness and company's reputation by providing products or services.
Responsible for answering customer phone calls, assisting them with answers to their questions, and processing orders.
Processed cash, credit, debit and voucher payments for customers in an efficient and accurate manner and achieved high productivity ratings.
Explained specific item options to customers to increase sales and add-on purchases.
Counted cash drawers at the beginning and end of shifts and reconciled records of purchases and receipts.
Increased customer sales by providing knowledge and demonstrating features of various merchandise.
Assisted customers with locating and choosing products throughout the store.
Received and recorded incoming merchandise orders and unloaded and arranged items in attractive displays.
Followed department plans and stock rotation policies when placing new merchandise on shelves.
Supplied departments with needed merchandise.
Provided assistance to customers with finding appropriate products, answering questions, and resolving issues.
Processed payments, issued receipts, and provided information to customers regarding return policies and pickup/ delivery of the items.
• Provide information to guests, company policies and any special promotions.
• Ensure restrooms were clean and provide adequate supplies.
• Paint faces of children and adults perform in costumes at events.
• Develop and create costumes and makeup sketches for multiple plays and musicals.
• Assist with porter duties, maintain and update inventory, and assist with cashier/ POS systems.
• Work on the register (POS): handle cash transactions, make sure customers jump at their correct times.
• Inspected dining and serving areas to ensure cleanliness and readiness for customers.
• Ensured guest were accommodated according to their special needs including child seats and
wheelchairs.
Answering all incoming calls
Cordially and appropriately greeting every guest upon arrival
Check-in members and verify membership
Register guests and collect guest fees
Register prospects and channel them to the membership department
Provide direction
Manage guest traffic in the reception area
Provide orientation about the facilities to the guests
Handle guest complaints effectively
Actively sell pro shop merchandise
Handle membership payments, cancellations and freezes