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Eden Vidal, HR/Administrative Officer/Office Manager

Eden Vidal

HR/Administrative Officer/Office Manager·ATIC

United Arab Emirates

Bachelor's degree, Sociology

Work experience

Total years of experience: 16 years, 3 months

HR/Administrative Officer/Office Manager

October 2021 - July 2025

ATIC

Dubai, United Arab Emirates

October 2021 - July 2025

Human Resources/Administration
 Oversee daily operations.
 Manage executive calendars and take minutes of the meeting.
 Ensure office organization, security, and maintenance.
 Coordinate with PRO for visa processing and license renewals.
 Maintain accurate and up-to-date employee records.
 Provide NOC, COE and other letter request of employees.
 Track attendance and leave calendars.
 Oversee office supplies, equipment and vendor/supplier relationships.
 Assist with events and workshops.
 Support special projects as assigned.
Accounts
 Manage accounts, payroll, office expenses, liquidation and reconciliation.
 Send payment reminder to the clients.
 Generate sales and accrual reports every end of the month.
Coordinator/Reception Manager
 Respond to incoming calls, emails and enquiries (Instagram and WhatsApp) promptly.
 Maintaining an office schedule for the therapists.
 Scheduling appointments and follow-ups for patients/clients.
 Calling/sending message to patients/clients to remind of their appointments.
 Filing medical records and other documents.
 Process payments from patients/clients.
 Fill-out the reimbursement claim form and send to patients/clients.
 Send claim forms to patients/clients.
 Proofread and format correspondence, medical/progress report and assessment reports.

Company industry:
Other Healthcare Services
Job role:
Administration

Executive Assistant/ Office Manager

August 2020 - September 2021

Beautikashop LLC - Dubai

Dubai, United Arab Emirates

August 2020 - September 2021

Human Resources/Administration
 Oversee daily operations and work closely with the owners.
 Ensure office is well-maintained, organized, and secure.
 Keep personnel records up to date, post ads for recruitment, and arrange interviews.
 Maintain a confidential filing system for corporate records, contracts, and personnel documents.
 Obtain quotes from suppliers and manage office stock and supplies.
 Track expiry dates for trade licenses, passports, labor cards, and health cards, and handle renewals.
 Coordinate with PRO for visa processing and license renewals.
 Provide support to the CEO, GM, and the team.
 Assist with meetings and monitor office expenses.
Sales & Marketing
 Manage product listings on the website through WooCommerce.
 Handle online platforms such as Amazon, Noon, Sharaf DG, and DubaiStore.
 Product listing and oversee online order fulfilment and prepare required documents for delivery.
 Create promotions for online platforms and assist with influencer campaigns.
 Manage the company’s social media accounts and respond to queries from various platforms.
Logistics
 Handle import/export shipments and prepare related documentation.
 Obtain quotes from forwarders and track shipments.
 Report any shipment damages.

Company industry:
Administration Support Services
Job role:
Administration

Admin Executive cum Account Manager

April 2017 - July 2020

The Little Birdy Group

Dubai, United Arab Emirates

I found this job using Bayt.com

April 2017 - July 2020

 Overseeing the daily operations between the office and warehouse
 Calendar management for the MD and scheduling appointments and coordinating/attending meetings with vendors
 Order processing from ecommerce platform such as amazon, noon etc.
 Prepare purchase order, sales order/sales invoice, sales quote, credit note including cost and price analysis
 Monitor stock level and manage stock count
 Coordinate/Liaise and track movement of goods through logistic pathways to ensure timely delivery and prepare documents such as COO, PL, CI etc.
 Maintain good relationship with vendors and suppliers
 Maintain updated records or filing system
 Interview and provide training to new staff
 Background in processing of visa, renewal of contract etc.
 Manage Staff expense request including payment of utility bills
 Support on payroll processing
 Conduct research to identify new markets and expand the business
 Receiving incoming calls and doing outside calls
 Handling schedule of driver and deliveries
 Sending the SOA every end of the month to customer or as requested
 Handling payments by cheque releasing or through credit card
 Reconcile accounts payable and receivable through Accounting System
 Handling petty cash and liquidation process
 Knowledge on e-commerce (uploading the products with the description and price) and manage the social media accounts such as Facebook, Instagram, linked in etc
 Provide secretarial/administrative work and perform other duties and responsibilities as required

Company industry:
Retail & Wholesale
Job role:
Sales

Executive Secretary

August 2015 - March 2017

Marine Engineering Services

Dubai, United Arab Emirates

August 2015 - March 2017

 Reporting to Executive Managing Director (Owner)
 Provide both administrative and clerical support to other departments.
 Dealing with telephone and email inquiries.
 Sorting and distributing incoming post and organizing and sending outgoing post.
 Support payroll processing (monitor and update daily attendance of all employees, checking how many hours employees have worked)
 Liaising with staff in other departments and with external contacts
 Creating and maintaining filing systems
 Make quotations and other relevant documents
 Scheduling and attending meetings, creating agendas and taking minutes
 Keeping diaries and arranging appointments
 Receiving and directing calls to respective person
 Perform other duties and responsibilities as required

Company industry:
Maritime & Marine Engineering
Job role:
Administration

Customer Service Representative

September 2010 - March 2015

Philcopy Corporation

Philippines

September 2010 - March 2015

 Prepare petty cash, quotations and invoices
 Liquidation of petty cash and other allowances
 Provide payroll processing report to HR department
 Coordinate and support Sales Staff/Account Executives and Sales Managers by providing sales data, new product information and relaying customer service requests
 Coordinate, verify and follow up clients regarding details/transport of deliveries
 Entertain inquiries via telephone or email
 Keeps promotional material ready by coordinating requirements with Sales department
 Updates job knowledge form time to time whether a change of prices or packages
 Liaising to different departments and external contacts.
 Attends to requirements such as business correspondences/reply letter Sales Managers
 Prepares bidding documents and answers all accreditation requirements
 Secures bidder's and performance bond.
 Prepares, distributes and liquidates transportation allowances and incentives of Account Executives and Sales Managers
 Updates monthly status of Biddings, Bidder's bond and Performance bond
 Follow up reimbursement of Bidder’s and Performance bond

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Sales

HR Assistant

January 2009 - September 2010

Pilipinas Makro Inc

Philippines

January 2009 - September 2010

 Interview applicants that were sent by different Suppliers
 Conduct Orientation and Trainings to the newly hired applicants.
 Provide payroll processing support to HR Manager
 Prepares and release Rules Violation Memo
 Coordinate and follow up suppliers
 Transmit fixed asset, supplies and documents to other branches
 Release and provide supplies in each department of the branch
 Monitor and maintains up to date status of the inventory of supplies and fixed assets of the branch
 Do initial audit on the lessees
 Submit weekly and monthly report

Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

Education

Bicol University

April 2008

April 2008

Bachelor's degree, Sociology

Philippines

Skills

Operation
Expert
Operation
Expert
Purchasing
Expert
Purchasing
Expert
Logistics
Expert
Logistics
Expert
Warehousing Operations
Expert
Warehousing Operations
Expert
Administrative Organisation
Expert
Administrative Organisation
Expert
IT
Expert
IT
Expert
accounts handling
Expert
accounts handling
Expert
accounting
Expert
accounting
Expert
logistics
Expert
logistics
Expert
Team Leader
Expert
Team Leader
Expert
computer literate
Expert
computer literate
Expert
Ms Offices
Expert
Ms Offices
Expert
customer service relation
Expert
customer service relation
Expert
operation
Expert
operation
Expert
payroll
Expert
payroll
Expert
administration
Expert
administration
Expert
negotiation skills
Expert
negotiation skills
Expert
software
Expert
software
Expert
sales coordination
Expert
sales coordination
Expert
Secretarial
Expert
Secretarial
Expert
Management
Expert
Management
Expert
Data Entry
Expert
Data Entry
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Sales
Intermediate
Sales
Intermediate
Customer Service
Expert
Customer Service
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Recruitment
Intermediate
Recruitment
Intermediate
Human Resources
Intermediate
Human Resources
Intermediate
Training
Intermediate
Training
Intermediate
HR Management
Intermediate
HR Management
Intermediate
Employee Relations
Intermediate
Employee Relations
Intermediate
Marketing
Intermediate
Marketing
Intermediate
Operation
Expert
Operation
Expert
Purchasing
Expert
Purchasing
Expert
Logistics
Expert
Logistics
Expert
Warehousing Operations
Expert
Warehousing Operations
Expert
Administrative Organisation
Expert
Administrative Organisation
Expert

Social profiles

Languages

English

Expert

Tagalog

Native Speaker

Hobbies and interests

Badminton, Bowling, Dart, Net browsing,
Researching/Browsing the net