Edgar Lloyd Estrella, Assistant

Edgar Lloyd Estrella

Assistant

Real Choice Real Estate

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Information Technology
Experience
6 years, 1 Months

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Work Experience

Total years of experience :6 years, 1 Months

Assistant at Real Choice Real Estate
  • United Arab Emirates
  • My current job since April 2019

 Run a portfolio of clients, including meetings and email/telephone queries
 Assisting the manager in organizing, planning and implementing strategy
 Data entry, reporting, and administration of the online broker management system.
 Assisting the marketing team in maintaining and improving CRM and marketing materials.
 Coordinate, process, record and document all sales and leasing deals.
 Meeting with the clients for viewing of the properties

Call Center Agent at Qurum Business Group (QBG Services)
  • United Arab Emirates
  • February 2017 to October 2017

 Obtain clients data for our database through telephone interview and gathering vital information.
 Determines the requirement according to the eligibility of the insurance benefits.
 Establish policies by verifying client information and discuss fees of the particular requirement.
 Updates job knowledge by studying new product descriptions; participating in educational
opportunities.
 Accomplish sales and organization mission by completing related results as needed.
 Medical data entry ICD & CPT Codes - responsible for guiding the members regarding the health
benefits of their insurance coverage.
 Report to managers and doctors regarding the calibration of member’s benefits and other
related Dubai Health Authority complaints.

Call Center Representative at Convergys
  • Philippines
  • April 2015 to June 2015

 Obtain clients data for our database through telephone interview and gathering vital information.
 Responsible for achieving the monthly/annually target successfully resolve customer issues

Education

Bachelor's degree, Information Technology
  • at Interface Computer College
  • June 2011

Specialties & Skills

Customer Service
Management
Photo Editing
Computer Troubleshooting
Administrative
CUSTOMER RELATIONS
DATA ENTRY
DATABASE ADMINISTRATION
TELEPHONE SKILLS
ADMINISTRACIóN DE BENEFICIOS
CALIBRATION
INSURANCE
POLICY ANALYSIS

Social Profiles

Languages

English
Expert
Filipino
Native Speaker

Hobbies

  • Playing musical instruments, Gaming, Singing and Dancing