Captain waiter
Hilton Kuwait Resort
Total years of experience :18 years, 1 Months
To assist the Supervisor/Manager as required.
To deputies for your F&B Supervisor in his/her absence.
Monitor daily maintenance, cleanliness of the outlet areas and grooming of staff. Ensure all menus are clean up to date. Ensure all trays and table set -ups are up to standard...
To carry out the duties of a Waiter when required.
To ensure effective communication by attending other meetings as required.
To ensure that staff can perform their duties correctly.
Communicate any out of stock items, out of order item.
To prepare bills on micros system and receive payment from the guest.
Staff to meet our guests’ needs by suggestively selling our offer..
Assist your colleagues whenever possible should they need help. Ask for help should the situation demand assistance..
Responsible in monitoring, checking the clearance logbook from time to time.
Communicate any out of stock items, out of order item..
Handling guest complains professional manner as per the brand service standards that may come up during operation.
Ensuring that F&B staff under your responsibility is always correctly and smartly dressed and groomed
Orders Food, Beverage and General Store items as business indicates as the par stocks.
Assist and ensure all food and beverages