Edith Baida, EFT Technical Support

Edith Baida

EFT Technical Support

Fransabank S.A.L

Lieu
Liban - Beyrouth
Éducation
Baccalauréat, Bachelor of Arts in Business Computing
Expérience
14 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 4 Mois

EFT Technical Support à Fransabank S.A.L
  • Liban - Beyrouth
  • Je travaille ici depuis mars 2012

● Administration of Unix Operating System (Plus Windows)
● Administration of related systems and devices
● Administration of ATM devices
● Ensuring proper functioning of EFT Systems
● Monitoring functionality and operation of EFT Applications
● Collecting and analyzing performance statistics
● Adhering to assurance policies, principales, and practices in project's deliverables
● Troubleshooting and resolving technical issues
● Performing other duties and responsibilities upon request

Coordination & Support Officer à CSC Bank
  • Liban
  • mars 2009 à avril 2011

• Coordinate with Banks (Helping Banks with cards issues, applications issues)
• Coordinating with other departments (Preparing requests)
• Processing files on tandem (Switch) such as blocking files, activation files and other events.
• Preparing reports to the banks and other departments of the company
• Preparing Queries from SQL and Golden (Oracle)
• Running VB Applications and Updating it upon request
• Preparing Product Set up ( Creating the product and implementing it on BANKWORKSIII)
• Testing of cards
• Preparing BDL Files
• Preparing files to be processed such as blocking, activation, replacement, reissue, renewal, reedit Pin events for cards.

Éducation

Baccalauréat, Bachelor of Arts in Business Computing
  • à Holy Spirit University of Kaslik
  • avril 2009

Langues

Arabe
Expert
Français
Expert
Anglais
Expert

Formation et Diplômes

Solving cases (Formation)
Institut de formation:
Anti-money laundering (AML)
Date de la formation:
July 2010
IT Department,t • BDU Department (Business Development Unit Department) (Formation)
Institut de formation:
Arope Insurance S.A.L
Date de la formation:
September 2008
Administrator, Installation, Fields (Formation)
Institut de formation:
Lazerfiche
Date de la formation:
October 2009
Counter Operations, •Customer Services Sections (Formation)
Institut de formation:
Audi Bank
Date de la formation:
July 2008