MEDICAL RECORDS OFFICER
AL SALAMA HOSPITAL
Total years of experience :3 years, 9 Months
Efficient and accurate retrieval of medical record as per appointment list from various clinics and in response to the request of the authorized personnel.
Receives request of medical records from a variety of outpatient and inpatient locations, recording and documenting the details relating to the medical record before sending it to the respective clinic or department.
Able to do and report Live Birth Notification and Death Notification to
Meet prospect clients and close deals.
Provide sales and marketing support.
Provide weekly goals and status reports to management on overall sales and marketing activities.
Review and answer inquiries.
Draft quotations.
Account Management.
Monitor competitors and market research.
Manage client’s requirements and coordinate with company’s art and sales department.
Conduct customer satisfaction surveys.
Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Posses strong organizational skills and pay close attention to detail.
Support and provide superior service via phones, e-mails and faxes as a receiver and caller
Around 150 beds. 5 wards, 500 patient admissions and 4 operating rooms
Covers care of the elderly, surgical (including gynecology and plastic surgery), intensive care
Responsible for 50-bed unit, 5 night shift a week.
Work includes supervising two care assistants, ensuring management of personal and clinical care needs of elderly clients, baby care and obstetric.
Ensures patients’ physical, social and psychological needs by maintaining an individual patient care system, evaluation and updating as necessary
Initiates and provides high quality nursing care to a range of patients
In charge of the areas in Acute Department and the whole ward in the absence of Head Nurse
Helps in Organizing teaching session for new joiners
Mentor to student and oversees new staffs
Takes the lead in Nursing audits.
Meets with patients to discuss their health concerns, complete family and medical history and update or create medical charts and information.
Assists the treating physician with completing the examination, treatment or other procedures during operation and child delivery
Comforts and supports patients and the families during medical procedures.
Worked as part of the patient's treatment or care team to ensure high quality medical services and support.
Help patients understand physicians’ orders, helping with feeding, bathing, medicating and treating patients in hospital or long term care facilities.
Educate and train family members on basic medical care for patients.
Relieve management of administrative detail, all projects
Coordinate work flow
Update and chase delegated tasks to ensure progress to deadlines
Take initiative in manager's absence
Keep projects on schedule
Maintain procedures manual to ensure consistent performance of routine