Ehab Abou Hamdan, Restaurant Shift Supervisor

Ehab Abou Hamdan

Restaurant Shift Supervisor

Starbucks - Lebanon

Location
Lebanon - Beirut
Education
Bachelor's degree, Electronics
Experience
14 years, 3 Months

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Work Experience

Total years of experience :14 years, 3 Months

Restaurant Shift Supervisor at Starbucks - Lebanon
  • Lebanon - Beirut
  • July 2015 to January 2021

-Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team.

-Anticipates customer and store needs by constantly evaluating the environment and customers for cues.

-Communicates information to the manager so that the team can respond as necessary to create the Third Place environment during each shift.

-Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.

-Follows all cash management and cash register policies and ensures proper cash management practices are followed by the shift team.

Insurance Consultant at VICTOIRE
  • Lebanon - Beirut
  • January 2011 to January 2020

-Assists with checking completed and ongoing work of newly trained employees, ensuring a high level of performance.

-Ensure that work is accurate and complete, processed in a timely manner with proper spelling, grammar, and format.

-Excellent multi-tasking capabilities.

-Acts as a source for answers/guidance for employee questions and investigates through research any concerns that arise.

Social Media Coordinator at MARKETWAYZ
  • Lebanon - Beirut
  • March 2012 to November 2014

-Scan media marketplace to keep up-to-date on the latest media trends.

-Provide market research, forecasts, competitive analyses, campaign results, and consumer trends.

-Conduct research to analyze market trends, customer behavior, and competitive landscape, and prepare reports by collecting, analyzing, and summarizing data.

-Support the Marketing Director in evaluating and establishing the marketing plan and strategy by assembling and analyzing sales forecasts, setting objectives, planning and organizing promotional presentations, and updating calendars.

-Plan and manage meetings, events, conferences, and trade shows by identifying, assembling, and coordinating requirements, establishing contacts, developing schedules and assignments, and coordinating mailing lists.

Sales Marketing Leader at TIENS
  • Lebanon - Beirut
  • February 2008 to February 2012

-In MLM schemes, hundreds or thousands of members worldwide, but relatively few earn meaningful incomes from their efforts, indicating a possible pyramid scheme.

-Sell products directly to end-user retail consumers by means of relationship referrals and word of mouth marketing.

-Incentivized to recruit others to join the company's distribution chain as fellow salespeople so that these can become downline distributors.

Marketing Project Coordinator at CHATEAU ROYAL
  • Kuwait - Al Kuwait
  • November 2006 to January 2008

-Preparing presentations to update senior management on the project’s progress and showcase the project’s value.

-Looking for ways to increase the project’s profitability and reduce expenses where possible.

-Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.

-Create a project management calendar for fulfilling each goal and objective.

Education

Bachelor's degree, Electronics
  • at Abdul Rahim Murad
  • July 2006

Electronics

Specialties & Skills

Creativity
Planning
Marketing
Customer Service
Personality
Win-win Business
Development Team
Coordination
Find new ways solving problems

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • Soccer, Swimming, Chess, Astrology, Singing, Writing Poems