Managing director
Rocket internet
Total years of experience :17 years, 1 Months
Rocket internet, the world’s largest business platform outside the United States.
Managing director- Jordan: Sep 2014 - Present
• Increased management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions
• Developed strategic plans by studying technological and financial opportunities; presenting assumptions; recommending objectives.
• Built company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
• Maintained a quality service by establishing and enforcing organization standards. Running the day to day operations of a workforce exceeding 70 employees.
• Carried out market researches, competitors and customers surveys. Set partnerships, articulating the value proposition of product, solutions, and service offerings.
Business unit Manager: Mar 2013 - Sep 2014
• Advanced to lead local business units with $50 million annual revenues
• Signed and executed Key Business Drivers plans & annual business agreements
• Business Reviews, Joint Business Planning & True Score Card
• Setting advanced Collaboration Plans, & Strategic Investment Budgets. Applying visibility plans exploitation and assessment
• Translated customers insights into business opportunities & managed trade investments
• Managed the team building-capabilities schemes: KPI's (Yearly/ monthly Action Plans), succession & retention planning, organizational contest & commission scheme.
• Developed and implemented sales strategies to increase the market share and profitability on sustainable basis in line with Annual Business Plan (ABP).
• Supported business head in developing long term pricing strategy to maximize variable margin through product/ territory/ pack mix decisions.
• Facilitated the implementation of organizational effectiveness interventions
The Sultan Center (SafeWay Int.) The Middle East’s first Arabian based supermarket retail chain
Division Manager: Oct 2012 - Mar 2013
• Developed new business programs to meet productivity and revenue goals
• Operated as an organizational leader and internal consultant to management in the identification, development and implementation of business processes
• Identified areas of improvement and concerns and developed action plans accordingly
• Processed suppliers’ invoicing and oversee business accounting processes
• Managed resources, assigned workloads and managed schedules to ensure timely deliveries
• Recommend cost-reduction initiatives while maintaining productivity and quality
• Evaluated division performance and recommend new strategies for performance improvements
• Recruited, managed, motivated and assisted a team of 3 Category Managers
• Coordinated with human resources team in forming and training a cross functional department
• Identifying business process requirements, creating and managing work plans, defining timelines and dependencies
Category Manager: Sep 2010 − Sep 2011
• Collaborated with strategic marketing/other P&Ls on assessing state needs & responses
Developed regional and national strategy, value proposition and products positioning
Responsible for marketing sign-off for promotional materials in the geography of responsibility
• Proposed business initiatives and determined the appropriate organizational effectiveness interventions needed to meet organizational goals
• Managed and trained a team of buyers
• Proactively established strong business relationships for product development to facilitate retail operations and market expansion, by introducing new range of products and disconnecting others
• Undertook feasibility studies and data analysis along with reviewing and consolidating budgets and cost forecasting of projects and so played an essential part with regard to the company’s planned growth
• Prepared requisitions, purchase orders and invoices for purchases
• Established fundamental partnership promotional programs with high level industry leaders such as Nestle, PepsiCo & Coca-Cola. Blue-chip partnerships concluded supplying 65% of the total business.
• Facilitated divisional strategic planning processes
• Business review of suppliers’ base of 160 suppliers: Negotiated prices, delivery and set up of annual contracts
Business Improvement and Efficiency Team Leader (QA) with $ 600 M turnover representing one of the major shipping and logistics based companies operating in the Middle East
• Setting key performance indicators (service quality, audit design), and improvement action plans
• Ensured corporate quality objectives and plans were established and communicated, with milestones defined and measured, so that objectives and plans were met
• Directed the planning, implementation and reporting of the quality internal auditing process, ensuring effective implementation of corrective actions procedure based on root cause analysis, Promoted continues quality improvement
• Developed training materials, courses, procedures and quality standards .Visited other business units for set up and policy implementation purposes
• Acted as a change agent providing the support and mechanism to implement major changes to the operations of the business.
• Facilitated team building workshops, exercises, or programs to enhance the cohesiveness of teams.
• Evaluated software and hardware tools and may advise and assist in the selection and installment of tools.
• Developed and managed automated data retrieval systems and procedures.
Electives: Management Consulting, Entrepreneurship, Management of Change, Innovation Management and International Business Strategy
Electives: Business Simulation, Project Management, Operations Management, Economics for Engineers, Cost Analysis, Job Design and Ergonomics