Ehab Mohamed Hassan Askar, Network Engineer

Ehab Mohamed Hassan Askar

Network Engineer

CONNECT Professional Services

Location
Egypt
Education
Bachelor's degree, Management Information Systems
Experience
15 years, 2 Months

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Work Experience

Total years of experience :15 years, 2 Months

Network Engineer at CONNECT Professional Services
  • Egypt - Cairo
  • My current job since January 2015

- Provide implementation & supporting for CEMEX Network Infrastructure in Cairo HQ, Assiut
Cement Plant and all Ready-Mix Sites in Egypt.
- Provide Network Documentation including L2 & L3 topology and IP Address Map.
- Provide Network Discovery & Inventory ( Network Audit )
- Participate in implementation of network Migration Project and Participate in the preparation of
Low Level Design LLD & Network Migration Plan NMP & Acceptance Test plan ATP for Network
Migration.
- Configuration & Supporting L2 & L3 switched environments.
- Provide Troubleshooting for WAN services.
- Provide Support for Wireless LAN.
- Provide Network Performance Monitor, Bandwidth Monitoring and Utilization and Network
traffic Monitoring and Analysis Using :-
1- Solarwinds.
2- WanSpy.
3- CyberGauge.
4- PRTG Network Monitor.
- Provide helpdesk support and resolve problems to end user.
URL: www.cemex.com

Technical Support Engineer at Xceed - TE Data Account
  • Egypt - Cairo
  • July 2011 to January 2015

 Handling customer inquiries, complaints, and ADSL Technical Problems.
 Running first level troubleshooting steps.
 Isolate customer problem and handle escalations to appropriate support team level.
 Provided efficient solution of the customer's problems.

Network and System Administrator at Ceramica La Beaute (Al-Omaraa )
  • Egypt
  • January 2011 to July 2011

- Diagnose and maintaining all hardware and Software problems.
- Maintaining company devices.
- Implementing internal networks.
- Monitoring the Network.

Technical Support Engineer at CityNet Telecom Company
  • Egypt
  • December 2009 to January 2011

 Handling customer inquiries, complaints, and ADSL Technical Problems, creating alternative solutions to ensure services availability and stability for Customers.
 Running first level troubleshooting steps.
 Isolate customer problem and handle escalations to appropriate support team level.

Network Engineer at Link Dsl branch Zagazig
  • Egypt
  • March 2009 to December 2009

 Installation in Centrals.
 Implementing LANs.
 Monitoring and Troubleshooting the Network.
 Configuring All ADSL Routers.
 Handling customer inquiries.

Education

Bachelor's degree, Management Information Systems
  • at Alsun Academy
  • June 2008

Management Information Systems at Alsun Academy

Specialties & Skills

Network Systems
Maintenance Services
Technical Services
Computer Hardware Troubleshooting
All operating systems (Windows, Windows Server, Linux,UNIX,MAC )
Newtork Skills الشبكات السلكيه والاسلكيه والسيرفرات
Systems analysis and implementation تحليل الانظمه وتنفيذها
All Office Products

Languages

English
Expert
Arabic
Expert

Training and Certifications

Microsoft® Certified Solutions Associate: Windows Server 2012 ( MCSA ) (Certificate)
Date Attended:
December 2014
Microsoft Certified Professional ( MCP ) (Certificate)
Date Attended:
December 2014
Advanced System Administration for the Solaris 10 Operating Environment (SA-202-S10). (Certificate)
Date Attended:
October 2013
Valid Until:
January 2014
UNIX Essentials Featuring the Solaris 10 Operating System (SA-100-S10). (Certificate)
Date Attended:
June 2013
Valid Until:
August 2013
Intermediate System Administration for the Solaris 10 Operating System (SA-200-S10). (Certificate)
Date Attended:
August 2013
Valid Until:
October 2013
CCNA (Certificate)
Date Attended:
May 2011
Valid Until:
May 2014

Hobbies

  • watching TV and playing kickboxing