إيهاب حامد

- Writing and distributing emails, correspondences memos, letters, faxes, and forms
- Plan meetings and take detailed minutes
- Organize and schedule appointments
- Answer and direct phone calls
- Assist in the preparation of regularly scheduled reports
- Update and maintain office policies and procedures
- Develop and maintain a filing system
- Book travel arrangements
- Act as the point of contact for internal and external clients
- Maintain contact lists

Filing & Archiving.
Typing formal letters, Minutes of Meetings, etc.
Handling all Projects’ Documents.
Coordinating Project’s Manager Schedule, meetings, etc.
Monitoring all incoming and outgoing e-mails.
Finalizing & executing the Project’s Monthly Report
Converting the hard copies of letters, drawings, etc. to a soft copy to be easily tracked and kept in records.

» Supervisor on 19 Employees & all users.
» Support IT system users.
» Install and upgrade new software.
» Configuring PCs and provide connectivity to the Local Area Network.
» Wired/Wireless Network maintenance.
» Hardware and software troubleshooting and repair.
» Set up of users accounts, configuring security for users.
» Storing, managing, and distributing the computing equipments /software with proper asset management system.
» Installation and configuration of computing equipment with the needed software.
» Provision of computing facilities for the center events such as conferences.
» Analyzing the reasons for breakdown of systems or peripherals (printers, scanners, modems, etc...).
» Solve IT system user’s problems by using Remote Assistance facilities.
» Visiting clients to deal with problems that cannot be resolved over the phone or by using Remote Assistance facilities.
» Documenting problems and solutions.
» Graphic Designing.

» Network Technician.
» Hardware and Software maintenance.
» Responsible for 32 PC.

» Hardware and Software maintenance.
» Rebuilding new PC’s.
» Web / Graphical Designing.