Management Information Manager
Kuwait Food Co. (Americana)
Total years of experience :29 years, 4 Months
Responsible for the day to day IT requirements of the company such as user management, IT operations for all restaurants, troubleshooting, maintaining web applications, local area networks, IT security and call center system and telecommunications.
• Strengthens IT infrastructure through to implementing new technologies.
• Responsible of Business impact analysis and IT Risk Migration
• Vendor and SLA Management.
• Planning And Budgeting the whole IT dept. function
• Financial Management & Crisis Management
• Performs routine audits of systems and software.
• Manages the IT budgets and expenditure on hardware and software. Develops & maintaining the company IT systems, software, databases and hardware.
In charge for running Front/Back Office for IT department. Responsible for effectively balancing the businesses needs with its IT capability; and proactively managing all areas of Technology within the company.
• Effectively plans and executes all IT related projects.
• Develops, directs, leads and manages information systems strategic plans to accomplish corporate goals and objectives.
• Sets annual target relating to the branch IT operations.
• Manager and handling restaurant all over UAE (360 outlet)
• Conducts routine audits of systems & software to ensure
Responsible for handling any IT support requirement of the company and restaurants.
• Installs and configures computer hardware operating systems and applications.
• Monitors and maintains computer systems and networks for both main office and store branches.
• Does customer service support either face to face or over the telephone to assist setting up systems or resolve issues.
• Troubleshoots system, POS issues and network problems and diagnosing and solving hardware or software faults for the main office all store branches.
MBA
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