إياد سمرقندي

Worked as a Service Engineer in Schneider Electric in the Quality and Service Department:
-Certified to maintain Medium Voltage switchgears in the site.
-Certified to maintain Low Voltage breakers in and off site.
-Knowledge about Siemens, ABB, GE, Schneider, Alstom, Sepam and Micom ( Protection Relays).
-Knowledge about SCADA and PLC systems.
-Managed to reduce the response lead time within 24 hours for major claims over KSA.
-Improved the level of customer satisfaction.
-Developed and maintained strong interpersonal relationships with all customer representatives.
-Assisted in Account Sales visits; helped train others where necessary.
-Knowledgeable in Power Plant and Substations’ drawing design level “380 kV, 110 kV, 13.8 kV, 480 V”.
-Investigated many Electrical and Mechanical issues with MV breakers and determined the root cause of the problem in each case for quality improvement for SEC, Aramco, and AL-Marayee under Schneider Electric as working as a Service Engineer.
-Attended site surveys to gather initial project data.
Completed the Pressure Switch Replacement (SF6 gas Type Breaker) Project in all 13.8 KV substations in Saudi Arabia with SEC- West, SEC- East, SEC- Central, SEC- South, and SEC- North.
-Successfully finishing 5-10 hard quality issue claims every months in different provinces in KSA.
-Investigated Flashovers in 13.8 substations in deferent SEC- regions and pointed out the root cause in every case.
-Investigated ACR (Auto Circuit Recloser) quality issues.
-Helped replace components after a Flashover (Breakers, interlock mechanisms, VFDs, VSDs, VTs, CTs and Earth system).
-Sought by others for guidance and advice.

Worked as an Electrical Engineer at ZIYADTEL.
Maintenance Department and Project management department.