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el mehdi mallah, Fullstack Developer and Customer Support & Technical Agent

el mehdi mallah

Fullstack Developer and Customer Support & Technical Agent·Project Vu

China

Bachelor's degree, Computer Science

Work experience

Total years of experience: 5 years, 8 months

Fullstack Developer and Customer Support & Technical Agent

January 2026 - Present

Project Vu

Melbourne, Australia •Remote

January 2026 - Present

Assist stakeholder with platform-related inquiries.
Communicate technical information in a clear and customer-friendly manner.
Investigate issues and coordinate with stakeholder to ensure timely resolution.
Support stakeholder onboarding and platform adoption.
Company industry:
IT Services

Product manager & Project Coordinator

January 2024 - January 2026

Invenboost

Texas, United States •Remote

January 2024 - January 2026

Conducted meetings with clients to gather requirements and understand business needs.
Acted as a communication bridge between customers and development teams.
Managed stakeholder expectations and provided project updates.
Led a team while maintaining strong client relationships and service quality.
Company industry:
Retail & Wholesale

Digital Developer

January 2023 - January 2024

Mohammed VI Polytechnic University

Marrakech, Morocco

January 2023 - January 2024

Collaborated with internal stakeholders to deliver digital solutions.
Provided user support and guidance throughout project implementation.
Assisted teams in understanding and utilizing developed platforms.
Company industry:
Non-profit Organization

Frontend Developer

December 2021 - January 2023

Bray Leino Splash

Bac Giang, Vietnam •Remote

December 2021 - January 2023

Worked closely with cross-functional teams to address user needs.
Supported project delivery through effective communication and problem-solving.
Helped improve user experience and customer satisfaction through platform enhancements.
Company industry:
IT Services

Fullstack Developer

October 2020 - December 2021

Mohammed VI Polytechnic University

Marrakech, Morocco •Hybrid

October 2020 - December 2021

Worked closely with cross-functional teams to address user needs.
Supported project delivery through effective communication and problem-solving.
Helped improve user experience and customer satisfaction through platform enhancements.
Company industry:
Other Healthcare Services

Education

Polytechnic University

January 2024

January 2024

Bachelor's degree, Computer Science

Morocco

Skills

BIOMECHANICS
Intermediate
BIOMECHANICS
Intermediate
BODYPUMP LES MILLS
Intermediate
BODYPUMP LES MILLS
Intermediate
COACHING
Intermediate
COACHING
Intermediate
COMPOSURE
Intermediate
COMPOSURE
Intermediate
FLEXIBLE TYPE
Intermediate
FLEXIBLE TYPE
Intermediate
GOAL ORIENTED
Intermediate
GOAL ORIENTED
Intermediate
INJURY PREVENTION
Intermediate
INJURY PREVENTION
Intermediate
INTERNATIONAL BUSINESS
Intermediate
INTERNATIONAL BUSINESS
Intermediate
PLYOMETRICS
Intermediate
PLYOMETRICS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
CONVERSATIONAL AI
Intermediate
CONVERSATIONAL AI
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
NEEDS ASSESSMENT
Intermediate
NEEDS ASSESSMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
RELATIONSHIP BUILDING
Intermediate
RELATIONSHIP BUILDING
Intermediate

Languages

English
Expert
Arabic
Beginner
French
Beginner

Training and Certifications

Certifications
Software Engineering Program