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Elaine Eddies, Receptionist

Elaine Eddies

Receptionist·Victory Heights Primary School

United Kingdom

Diploma, N/A

Work experience

Total years of experience: 23 years, 9 months

Receptionist

February 2014 - October 2014

Victory Heights Primary School

Dubai, United Arab Emirates

February 2014 - October 2014

Greeting children, parents & visitors
Updating the class attendance registers
Answering calls, responding to emails/forwarding to the relevant person.
Overseeing the weekly bus lists, aftercare lists, ECA lists
Printing off attendance reports for absent & late students
Amending/updating student details & parent contact details
Ad hoc general admin duties i.e photocopying, filing of student documents
Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Ward Admin Clerk

October 2012 - November 2012

Spire Hospital

United Kingdom

October 2012 - November 2012

Meeting and greeting patients
Processing patient follow up appointments
Filing of confidential patient documents
General administration duties
Company industry:
Other Healthcare Services
Job role:
Administration

Pet Carer

December 2006 - March 2011

Pet Care Services

Manama, Bahrain

December 2006 - March 2011

As I began to build a network, I started a pet sitting ‘business’, as I found there to be many people requiring this service whilst they were away with business or on vacation.
Provided general care for pets in the owners absence (vacation or work)
Visited people’s homes to feed and spend time with pets
Ensured pets were exercised and cared for in line with client requirements
Volunteered with fundraising for the local animal sanctuary
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Helpdesk Executive

May 2006 - August 2006

NAAFI Property

Germany

May 2006 - August 2006

This was a temporary short-term contract covering the Property Department Helpdesk.
Arrange maintenance repairs
Place orders for equipment required by both German and UK establishments
Process invoices ready for payment
General filing
Company industry:
Military & Defense
Job role:
Administration

Reservations and Events Coordinator

July 2002 - April 2006

Apricot Events

Birmingham, United Kingdom

July 2002 - April 2006

Manage key accounts/clients
Oversee the running of the CRO Department
Ensure all accommodation and conference enquiries were actioned efficiently
Chasing hotels for copy invoices for VAT records
Maintain computerised data base
Producing weekly bill back statements for key accounts
Producing breakdowns for both client and Managing Director
Attending & managing conferences & events
Company industry:
Hospitality & Accomodation
Job role:
Administration

Administration Officer (Temping)

January 2002 - July 2002

Solihull College of Further Education

Birmingham, United Kingdom

January 2002 - July 2002

Frontline contact for the public
Providing an enrolment service to potential students
Call Centre Operator - advising callers of courses on offer and availability
Operating the main college switchboard
Data entry - amending and updating student records
Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Senior Administrator (Temping)

March 2001 - October 2001

Beaucrest Limited

United Kingdom

March 2001 - October 2001

Order processing and data inputting
Maintaining stock figures
Ensuring orders were correct and stock was replenished
Prioritising workload to meet deadlines
Ensuring daily reports were correct produced for Management
Liaising with clients on a daily basis
Company industry:
Industrial Production
Job role:
Administration

Events Coordinator

April 1995 - March 2001

Conference Support Group (Complete Support Group)

Birmingham, United Kingdom

April 1995 - March 2001

Maintain the company’s extensive customer portfolio
Liaise with old and new clients
Attend and execute managed events
Source and place both bedroom accommodation and conference enquiries
Company industry:
Hospitality & Accomodation
Job role:
Administration

Sales Executive

January 1988 - April 1995

Marks & Spencer

Birmingham, United Kingdom

January 1988 - April 1995

Stocktaking and cataloguing return sales
Dealing with customer sales enquiries
Ordering of stock
Identification and promoting of slow and new lines contributing to the enhancement of the gross profit of the company
Cash handling
Company industry:
Retail & Wholesale
Job role:
Sales

Education

Nuneaton College of Further Education

July 1985

July 1985

Diploma, N/A

United Kingdom

Communication Skills - Distinction Hair & Beauty - Pass
View attachment

Coleshill Comprehensive & Nuneaton College of FE

July 1984

July 1984

High school or equivalent, N/A

United Kingdom

6 CSE – Maths (C); English Language (B); English Lit (C); Geography (C) ; History (C); Chemistry (D)
View attachment

Skills

Order Processing
Expert
Order Processing
Expert
Pets
Expert
Pets
Expert
Order
Expert
Order
Expert
Mail
Expert
Mail
Expert
Administration
Expert
Administration
Expert
Excel
Intermediate
Excel
Intermediate
MS Word
Beginner
MS Word
Beginner
Order Processing
Expert
Order Processing
Expert
Pets
Expert
Pets
Expert
Order
Expert
Order
Expert
Mail
Expert
Mail
Expert
Administration
Expert
Administration
Expert

Languages

English
Expert

Hobbies

  • Keeping fit, socialising with friends