Receptionist
Victory Heights Primary School
Total years of experience :23 years, 9 Months
Greeting children, parents & visitors
Updating the class attendance registers
Answering calls, responding to emails/forwarding to the relevant person.
Overseeing the weekly bus lists, aftercare lists, ECA lists
Printing off attendance reports for absent & late students
Amending/updating student details & parent contact details
Ad hoc general admin duties i.e photocopying, filing of student documents
Meeting and greeting patients
Processing patient follow up appointments
Filing of confidential patient documents
General administration duties
As I began to build a network, I started a pet sitting ‘business’, as I found there to be many people requiring this service whilst they were away with business or on vacation.
Provided general care for pets in the owners absence (vacation or work)
Visited people’s homes to feed and spend time with pets
Ensured pets were exercised and cared for in line with client requirements
Volunteered with fundraising for the local animal sanctuary
This was a temporary short-term contract covering the Property Department Helpdesk.
Arrange maintenance repairs
Place orders for equipment required by both German and UK establishments
Process invoices ready for payment
General filing
Manage key accounts/clients
Oversee the running of the CRO Department
Ensure all accommodation and conference enquiries were actioned efficiently
Chasing hotels for copy invoices for VAT records
Maintain computerised data base
Producing weekly bill back statements for key accounts
Producing breakdowns for both client and Managing Director
Attending & managing conferences & events
Frontline contact for the public
Providing an enrolment service to potential students
Call Centre Operator - advising callers of courses on offer and availability
Operating the main college switchboard
Data entry - amending and updating student records
Order processing and data inputting
Maintaining stock figures
Ensuring orders were correct and stock was replenished
Prioritising workload to meet deadlines
Ensuring daily reports were correct produced for Management
Liaising with clients on a daily basis
Maintain the company’s extensive customer portfolio
Liaise with old and new clients
Attend and execute managed events
Source and place both bedroom accommodation and conference enquiries
Stocktaking and cataloguing return sales
Dealing with customer sales enquiries
Ordering of stock
Identification and promoting of slow and new lines contributing to the enhancement of the gross profit of the company
Cash handling
Communication Skills - Distinction Hair & Beauty - Pass
6 CSE – Maths (C); English Language (B); English Lit (C); Geography (C) ; History (C); Chemistry (D)