Car loans sales support Unit Head
Uniastrum Bank, LLC
Total years of experience :7 years, 3 Months
09.2007 - 01.2011
Car loans sales support Unit Head, Uniastrum Bank, LLC (Russia, Member of the Bank of Cyprus Group)
Roles and responsibilities:
o Developed new car loan products;
o Managed relations with the bank's car loan program partners (merchants and insurance companies), partner agreements preparation, bilateral agreements fulfillment controls and settlements;
o Introduced and maintained a web portal for Bank's car loan products;
o Managed a team of 3 employees including training and appraisal;
o Prepared related MIS.
01.2007 - 09.2007 Retail credit sales Unit Head, Uniastrum Bank, LLC (Russia, Member of the Bank of Cyprus Group) . Roles and responsibilities: o Developed and introduced new retail credit products;
o Managed a new products sales process implementation (brochures preparation, sales managers training and control; insuring sales targets are meet);
o Prepared Business plans;
o Acquired new retail partners.
09.2006 - 12.2006 Car loans Project Manager, Uniastrum Bank, LLC (Russia, Member of the Bank of Cyprus Group) . Roles and responsibilities: o Developed internal regulatory and process documentation (including orders, model contracts, job descriptions, etc.);
o Managed negotiations, accreditation agreements submission and signing up with the bank's credit programs partners: auto sales centers, retailers, insurance companies.
01.2006 - 09.2006 Retail Partnership Unit Manager, Russian Development Bank, CJSC (Russia) . Roles and responsibilities: 11.2005- 10.2003
o Managed acquisition and further support of new partners including disputes resolution;
o Participated in start-up of credit cards project (sales business process development, DSA hiring, training, work schedule management);
o Launched new points of card sales (new places searching, negotiations with lessors, equipment purchase and installation management);
o Developed new procedures to control customer's application circulation, related risk management.
Roles and responsibilities:
o Recruited, trained and motivated employees;
o Implemented policies that limit labor turnover and improve employee performance and productivity;
o Organized and directed programs and activities for the staff;
o Payroll management (work with company accountants to ensure accurate and timely employee payout).
2009 (20 hours) Computer Training Center at Bauman Moscow State University. Microsoft Official Course. Microsoft Excel 2010/2007. Level 2.
2005 (64 hours course) International Center of Professional Education (Russia), completed the Course in Building and Managing of HR Department.
1997 - 2002 International Slavonic University (Russia), B.A. in Psychology.
1992 - 1997 Karelian State Pedagogical Academy (Russia), B.A. in Science. Professional courses: