Elena Kremenitskaya, Restaurant supervisor

Elena Kremenitskaya

Restaurant supervisor

Jumeirah International

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Linguistic & Intercultural Communication
Experience
20 years, 2 Months

Share My Profile

Block User


Work Experience

Total years of experience :20 years, 2 Months

Restaurant supervisor at Jumeirah International
  • United Arab Emirates - Dubai
  • My current job since August 2006

General supervising of the restaurant
Responsible for all administrative tasks
Reports, promotions, presentations
Message taking and documents processing service
Financial management, billings
Translating hotel menus in Russian language
Food and beverage training
Assisting the guests in their needs
Taking the guest orders and deliver the personalized experience
Handling customer complaints
Providing general hotel information to the guests
Respecting the policies and the standards of the company

Restaurant Teamleader at Burj Al Arab
  • United Arab Emirates - Dubai
  • My current job since June 2015

General supervising of the restaurant
Message taking and documents processing service
Financial management, billings
Translating hotel menus in Russian language
Food and beverage training
Assisting the guests in their needs
Taking the guest orders and deliver the personalized experience
Handling customer complaints
Providing general hotel information to the guests
Respecting the policies and the standards of the company

Tour at Alfa-Tour" Travel Agency Omsk
  • Egypt
  • June 2005 to June 2006

Search tours upon customer request via operator companies, reservation & searching Systems
Advertising and selling tour packages to a customer & booking tours
Interaction with Operator Companies (by telephone/fax/Internet/e-mail)
Participation in familiarization trips

Office Manager at City-Trade” Photo Company Omsk
  • August 2003 to November 2004

Contact business people or private individuals by phone in order to persuade potential customers to purchase our products
Explain product and prices, and answer customer questions
Obtain customer information such as name, address, and payment method, and enter orders into computer
Dealing with the city professional photographers

Senior Team leader at La Parrilla Restaurant, also under Jumeirah Group
  • United Arab Emirates
  • to

Education

Bachelor's degree, Linguistic & Intercultural Communication
  • at LinguisticOmsk
  • June 2006

Specialties & Skills

ADMINISTRATION
ADVERTISING
OFFICE MANAGEMENT
TELEPHONE SKILLS

Languages

English
Expert
Russian
Expert

Training and Certifications

WSET (Training)
Training Institute:
African Eastern
Date Attended:
September 2014
Bob Brown training - Upseling skills (Training)
Training Institute:
Mr. Bob Brown
Date Attended:
March 2013